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We're Tickled Pink!

Elzette Wilkinson • 25 Jan 2017

Pink has always been Alemba’s favourite colour – it’s true, check out our infamous pink carpet – and now we have another reason to love Pink!

Alemba’s vFire has been awarded Pink Elephant’s PinkVERIFY™ certification for 8 IT Service Management processes:

  • Incident Management
  • Problem Management
  • Change Management
  • Knowledge Management
  • Availability Management
  • Service Level Management
  • Service Catalog
  • Request Fulfilment

What makes PinkVERIFY™ certification so great?

PinkVERIFY™ is recognized throughout the IT community as the assessment certification to achieve for your IT Service Management (ITSM) toolset. As the world's only independent IT ITSM tool certification program, PinkVERIFY™ helps organizations select the best tools for their ITIL requirements.

PinkVERIFY™ is Pink Elephant’s ‘seal of approval’ and means that vFire is officially certified as an ITIL-compatible ITSM tool.

Alemba CEO Simon Nugent says, "2017 is seeing a big shake-up in the ITSM software market with some vendors merging and some rumoured to be stopping development on their ITSM tools completely. Alemba is strongly reaffirming our commitment to the ITSM market and our continuing ability to support ITIL processes out of the box. In partnership with Pink, we are highlighting our increasing capability and our strong focus to establish Alemba as one of the world’s top ITSM products."

Alemba’s PinkVERIFY™ status demonstrates our commitment to ITSM best practice and means our users can be confident in vFire’s ability to support the continual improvement of their ITIL processes.

“The PinkVERIFY™ software assessment service validates service management tools across 16 of the most valuable ITIL processes,” says David Ratcliffe, President at Pink Elephant. “It’s great to report that Alemba vFire v9 has now achieved 8 of these processes. Congratulations to Alemba! They’ve shown commitment to IT service management best practices and it’s great to have them represented so prominently on the PinkVERIFY™ tool list on our website!”

Want to see vFire in action? Visit us at Pink 2017 for a demonstration!