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Workflow in Alemba Service Manager

We get it. You’re too busy to pick up the phone every time there’s a problem.

Alemba Service Manager’s Self-Service portal allows you empower your customers to help themselves.

We’ve made it easy for users to request services and solve issues with a familiar shopping cart interface, custom ‘get in touch’ widgets and an integrated knowledge base.

Real-time chat functionality means you can communicate with customers to help solve their problems quickly - without picking up the phone. It’s the 21st Century after all.

Brand the portal your way with customizable color schemes, logos, layouts and more. Oh, and did we mention that it’s 100% license-free?

Want to learn more about the Self-Service Portal?
Alemba Service Manager on mobile devices

Whatever you want your ITSM tool to do, Alemba Service Manager has a solution to help you optimize your service management processes.