Alemba Service Manager provides your businesses with an unrivalled system for automating the management of your business processes throughout their lifecycle.
Combining a functionally rich graphical workflow designer, a powerful integration platform and flexible screen designer, Alemba Service Manager offers a 100% web-based solution that lets you design, execute, manage, and optimize your business processes across multiple devices, without any manual coding.
With Alemba Service Manager’s user-friendly self-service portal, your customers can initiate processes, submit forms and action tasks – all without the need for a license.
Because Alemba Service Manager is a 100% web-based solution, there is need to install any special client software. All you need is the URL to access your Alemba Service Manager application, making it easy to deploy across all your devices.
Access Alemba Service Manager from your tablet or mobile to manage approvals and submit forms.
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We are pleased to announce that Alemba has received an honourable mention in the Gartner Magic Quadrant for IT Service Management Tools (ITSM) 2020.
With the release of Alemba Service Manager in 2018, we expanded the capability of the tool to break the constraints of plug-ins and the reliance on Internet Explorer. The available interfaces of Core, Nano and Portal were available to use in modern browsers such as Google Chrome and Microsoft Edge. New features, enhanced security measures and improved performance techniques necessitated the removal of Internet Explorer support for Core and Nano as they were incompatible.