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ASM Awarded G-Cloud 14 Framework Appointment

31 Oct 2024

London, 31/10/24 – Alemba, a leading global IT service management (ITSM) software company, is thrilled to announce that Alemba Service Manager (ASM) has been awarded a place on the UK Government's G-Cloud 14 framework. This prestigious appointment enables UK public sector organizations to procure Alemba Service Manager with ease and confidence, streamlining the procurement process for innovative ITSM solutions.

GigaOm Highlights Alemba as Outperformer

08 Nov 2023

Alemba is pleased to announce that Alemba Service Manager has been highlighted as ‘outperformer’ in the highly regarded GigaOm Radar Report for IT Service Management (ITSM) for 2023.

ASM certified for 18 ITSM Practices

23 Jun 2023

Alemba is pleased to announce that our ITSM tool Alemba Service Manager has been certified for an additional three PinkVERIFY ITSM processes:

ASM certified for 15 ITIL 4 Practices

03 Mar 2023

Alemba Service Manager v10, Alemba’s IT Service Management (ITSM) software solution, has achieved PinkVERIFY certification for a further three ITIL 4 practices:

Announcing HERMES

17 Feb 2023

Alemba is proud to announce the release of Alemba Service Manager HERMES v10.6 for General Availability.

ASM Available on G-Cloud 13!

14 Dec 2022

Alemba is pleased to announce that the Alemba Service Manager IT Service Management (ITSM) software solution is now available for purchase on the Crown Commercial Service G-Cloud 13 framework under Lot 2: Cloud Software (SaaS).

Alemba Joins Volaris Group

08 Jun 2022

Latest acquisition builds on growing portfolio of IT service management companies

ASM certified for 12 ITIL 4 processes

04 May 2022

Alemba has been officially certified as ITIL® compatible by Pink Elephant, the world’s leading IT Service Management education and consulting provider.

Announcing EOS

08 Apr 2022

We’re pleased to announce the release of Alemba Service Manager EOS v10.5 as GA (General Availability).

ASM certified for 9 ITIL 4 processes

09 Sep 2021

Alemba is pleased to announce that Alemba Service Manager v10 has achieved PinkVERIFY ITIL v4 certification for a further 3 practices:

ASM now a PinkVERIFY™ Certified ITIL 4 Toolset

04 Mar 2021

Alemba is pleased to announce that Alemba Service Manager v10 has joined the ranks of PinkVERIFY™ Certified ITIL 4 Toolsets.

ASM Honorable Mention in Gartner's Magic Quadrant for ITSM

14 Oct 2020

We are pleased to announce that Alemba has received an honourable mention in the Gartner Magic Quadrant for IT Service Management Tools (ITSM) 2020.

Alemba's ‘remote delivery first’ approach

17 Jul 2020

The devastating COVID-19 pandemic has forever changed the ways in which we do business and has highlighted the many benefits of remote working. During the lockdown period, Alemba has successfully managed the implementation of projects through remote-working technologies.

Coronavirus statement

20 Mar 2020

In these difficult times, Alemba will be ensuring its ability to support our customers, giving priority to those in Healthcare and Local Government and the organisations that support them.

Announcing Alemba Service Manager 10.1.20

05 Mar 2020

Here at Alemba, we’re always proud of our latest releases. It takes a lot of hard graft (and an inordinate amount of caffeine) to make sure that our updates are packed with the kind of enhancements that really make a difference to our users.

Rackspace

13 Feb 2020

Rackspace are helping Alemba build a world-class SaaS solution.

SDI Online Software Exhibition

20 Aug 2019

What can we show you of Alemba Service Manager in just ten minutes? Quite a lot, actually!

Innovations from Alemba Jersey

10 May 2019

ST HELIER, JERSEY – ITSM Software developer Alemba has announced the latest innovation to come from its Jersey-based Innovation Centre.

Alemba Service Manager is here!

04 Apr 2019

You may have noticed a few changes on our website, such as our new logos and a change to our product name.

GSA Advantage

18 Feb 2019

Alemba is pleased to announce that Alemba Service Manager is now available for purchase on the GSA Schedule via our partner, Edge Systems.

Gartner Peer Insights

10 Dec 2018

Alemba has a star rating of 4.4 out of 5 on Gartner Peer Insights in the Service & Support category in the IT Service Management Tools market as of the date of this article.