We are pleased to announce that Alemba has received an honourable mention in the Gartner Magic Quadrant for IT Service Management Tools (ITSM) 2020.
With the release of Alemba Service Manager in 2018, we expanded the capability of the tool to break the constraints of plug-ins and the reliance on Internet Explorer. The available interfaces of Core, Nano and Portal were available to use in modern browsers such as Google Chrome and Microsoft Edge. New features, enhanced security measures and improved performance techniques necessitated the removal of Internet Explorer support for Core and Nano as they were incompatible.
The devastating COVID-19 pandemic has forever changed the ways in which we do business and has highlighted the many benefits of remote working. During the lockdown period, Alemba has successfully managed the implementation of projects through remote-working technologies.
Alemba will provide free additional Alemba Service Manager licenses to all our NHS and Healthcare customers during the Coronavirus crisis.
In these difficult times, Alemba will be ensuring its ability to support our customers, giving priority to those in Healthcare and Local Government and the organisations that support them.
Here at Alemba, we’re always proud of our latest releases. It takes a lot of hard graft (and an inordinate amount of caffeine) to make sure that our updates are packed with the kind of enhancements that really make a difference to our users.
Rackspace are helping Alemba build a world-class SaaS solution.
What can we show you of Alemba Service Manager in just ten minutes? Quite a lot, actually!
ST HELIER, JERSEY – ITSM Software developer Alemba has announced the latest innovation to come from its Jersey-based Innovation Centre.
You may have noticed a few changes on our website, such as our new logos and a change to our product name.
Alemba is pleased to announce that vFire is now available for purchase on the GSA Schedule via our partner, Edge Systems.
Alemba has a star rating of 4.4 out of 5 on Gartner Peer Insights in the Service & Support category in the IT Service Management Tools market as of the date of this article.
In January 2017, we announced that Alemba’s vFire has been awarded Pink Elephant’s PinkVERIFY™ certification for 8 IT Service Management processes. “Why stop there?”, we thought. So, we rolled up our sleeves and took on the challenge of adding to our existing list of verified processes.
Pink has always been Alemba’s favourite colour – it’s true, check out our infamous pink carpet – and now we have another reason to love Pink!
Service Management 2016, itSMF Australia’s 19th annual conference, took place on 17 to 18 August in Brisbane.
The Service Desk and IT Support Show, the UK’s leading Exhibition and Conference for ITSM professionals, took place at London's Olympia exhibition hall on 8-9 June 2016.
Every year, the Alemba team attends as many industry conferences and exhibitions as possible. Industry events such as trade shows, conferences and exhibitions not only allow us to network and collaborate with peers in a face-to-face setting, but also help us to keep up to date with the latest industry trends and developments.
Alemba’s first Annual Australia and New Zealand User Group Conference took place on 9-11 March 2016 at the Langham Hotel in Sydney.
Alemba rolled out the pink carpet for the second consecutive year at the Pink IT Service Management Conference and Exhibition. Held in the glamorous Bellagio Hotel in Las Vegas on 14-17 February, Pink 2016 celebrated the 20th anniversary of this event.
We round up the latest IT and Technology news and views from around the web. From self-aware robots to Google’s Alphabet announcement, here’s what the Alemba team have been reading this week.