Alemba Service Manager offers an attractive, user-friendly self-service interface that allows end users to log calls and requests, and place orders.
Alemba Service Manager Self Service is 100% license-free, which means you can make it available to as many users as you wish without incurring any additional expenses.
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We are pleased to announce that Alemba has received an honourable mention in the Gartner Magic Quadrant for IT Service Management Tools (ITSM) 2020.
With the release of Alemba Service Manager in 2018, we expanded the capability of the tool to break the constraints of plug-ins and the reliance on Internet Explorer. The available interfaces of Core, Nano and Portal were available to use in modern browsers such as Google Chrome and Microsoft Edge. New features, enhanced security measures and improved performance techniques necessitated the removal of Internet Explorer support for Core and Nano as they were incompatible.
