We caught up with David McKinney, Head of Automation Services at our partner firm Lida Solutions, to find out more about what they have to offer in the IT Service Management field.
I watched Peter Jackson’s excellent new Beatles documentary (“The Beatles: Get Back”) over the weekend as I flopped around after my Covid booster. It was a masterclass in the creative process and highlighted several concepts I thought would work really well in a work context.
So, you’ve done the hard work and built a comprehensive Service Request catalogue for your service delivery department, complete with a self-service portal to allow your users to log requests quickly and easily.
It’s 2019 and the thought of teaching children basic typing skills is almost amusing - have you ever seen a toddler navigate an iPad? Children are growing up with computer skills as second nature, which is why it has become increasingly important to teach kids coding skills from an early age.