At Alemba, we put the customer at the centre of everything we do. We aim to understand customers’ needs and provide solutions that exceed their expectations.
We strive to operate with honesty and transparency in all dealings, both internally and externally, and uphold high ethical standards.
We are continuously seeking new and creative ways to improve processes, technologies, and services to stay ahead in a rapidly changing IT landscape.
Alemba is committed to delivering exceptional quality services and solutions.
We strive to optimise costs while delivering exceptional value. Alemba aims to find efficient solutions that benefit both the company and its customers.
We strive to embrace change and adapt quickly and efficiently to evolving technologies and customer needs.
Alemba prioritises the development and application of expertise in the ITSM field to enhance customer satisfaction. We continuously invest in professional development, ensuring that our employees possess the knowledge and skills necessary to provide exceptional service, ultimately benefiting our customers.
We aim to foster an environment where employees are easily approachable, ensuring that customers and colleagues feel comfortable seeking assistance and information.
Alemba considers the environmental impact of our operations and strives to minimise our carbon footprint through responsible practices.
We prioritise the security and privacy of customer data and information. Alemba implements robust security measures and complies with relevant regulations.
Alemba is committed to the growth and development of our employees, providing opportunities for learning, advancement, and personal growth.
We strive to foster strong, enduring relationships both internally with our staff and externally with our customers. We recognise that meaningful connections are at the heart of our success, and by building trust and collaboration with both our team members and clients, we create a foundation for mutual growth and satisfaction.
Established in 1883, The Kroger Co. is one of the largest general retailers in the United States.
Liverpool City Council is the governing body for the city of Liverpool in Merseyside, England. It consists of 90 councillors, three for each of the city's 30 wards.
Alemba is pleased to announce that Alemba Service Manager has been highlighted as ‘outperformer’ in the highly regarded GigaOm Radar Report for IT Service Management (ITSM) for 2023.
IT Service Management (ITSM) tools are vital in today's rapidly evolving technological landscape. Businesses rely heavily on their IT infrastructure to drive operations, deliver services, and maintain a competitive edge. A well-configured ITSM tool plays a critical role in ensuring the effective and efficient delivery of IT services to meet business needs and align with organisational goals.