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Integration Platform

Alemba Service Manager offers an advanced integration platform, which allows you to link together your IT management tools and systems.

There is a range of connectors that act as an interface between the Alemba Service Manager integration platform capabilities and third-party software applications, including SolarWinds, SNOW, Microsoft SCCM, Atlassian Jira and many more.

With the Alemba Service Manager integration platform, you can:

Automation

Automate the transfer of information

(for the resolution of calls or the completion of tasks, for example)

manage Alerts

Manage alerts across different systems

CMDB

Populate the Alemba Service Manager Core CMDB with externally discovered resources

Connectors

Alemba’s powerful integration platform makes it easy to use your Alemba Service Manager system to interact with third-party applications and technologies.

Kroger

 

Established in 1883, The Kroger Co. is one of the largest general retailers in the United States.

Liverpool City Council

 

Liverpool City Council is the governing body for the city of Liverpool in Merseyside, England. It consists of 90 councillors, three for each of the city's 30 wards.

What is an ITSM Tool?

07 Nov 2024

IT Service Management (ITSM) tools are vital in today's rapidly evolving technological landscape. Businesses rely heavily on their IT infrastructure to drive operations, deliver services, and maintain a competitive edge. A well-configured ITSM tool plays a critical role in ensuring the effective and efficient delivery of IT services to meet business needs and align with organisational goals.

Cherwell End Of Life: Transitioning to Alemba Service Manager

22 Jul 2024

The end-of-life announcement for Cherwell Service Management presents significant business implications for organizations currently relying on the Cherwell ITSM tool to administer the delivery of IT Service Management processes.