Alemba Service Manager now supports full translation of the self-service portal into any language.
The new multi-lingual feature is perfect for global service desk teams who need to support customers in multiple languages.
Your customers can interact with the self-service interface in the language of their choice.
For example, when logging a call on the self-service portal:
Emails are dynamically translated into the user’s preferred language. For example:
Established in 1883, The Kroger Co. is one of the largest general retailers in the United States.
Liverpool City Council is the governing body for the city of Liverpool in Merseyside, England. It consists of 90 councillors, three for each of the city's 30 wards.
Alemba is pleased to announce that the Alemba Service Manager IT Service Management (ITSM) software solution is now available for purchase on the Crown Commercial Service G-Cloud 13 framework under Lot 2: Cloud Software (SaaS).
Alemba is pleased to announce that we have been approved as a supplier on the Crown Commercial Service G-Cloud 13 framework for Lot 2: Cloud Software (SaaS).