The fastest way to get help is the Alemba support portal. Log and track your calls, download software, search the knowledge bank and submit feature requests, all in one place.
Go to the support portalLogging on the portal is the quickest way to get a tracked response. You can also email or call the service desk.
Log and track calls, view your history, download the latest releases and submit feature requests. For critical (P1) issues, use the P1 option on the portal.
Go to alemba.helpA call is logged automatically, even if you have not registered your details.
[email protected]Recommended for critical (P1) calls.
Need to escalate or raise a complaint? Use the Escalation or Feedback action on the portal, or contact your Customer Success Manager or Account Manager.
Sign in with your customer account to manage everything support related in one place.
The more detail you provide, the faster we can resolve it.
See what is coming next in Alemba Service Manager.
View the roadmapRelease notes for the latest versions and maintenance packages.
See the latest releasesA private community for ASM users to share ideas and ask questions.
Join the conversationThe latest news, releases and events from Alemba.
Sign upalemba.help is the fastest way to get help. Log and track your call, download software and submit feature requests, all in one place.
Go to the support portal
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