Healthcare

Elevating Healthcare ITSM

Why Alemba Service Manager?

Empower your Healthcare organization with an innovative IT Service Management (ITSM) tool designed to meet the unique challenges of the industry.

  • Industry Expertise: Alemba’s rich experience in delivering tailored ITSM solutions to customers in the Healthcare sector will guide you to a successful outcome.
  • Governance and Compliance: Alemba Service Manager aids in ensuring adherence to healthcare regulations and standards by offering a systematic method for handling audits, risk assessments, and policy compliance.
  • Scalability and Flexibility: Alemba Service Manager makes it easy and affordable to adapt to your organization’s ever-changing needs. Features such as the GUI-driven field builder, screen designer, rule builder and workflow engine means you can tailor your system to your unique requirements without the need for costly development.
  • Seamless Integration: Alemba Service Manager integrates with existing Healthcare systems, such as Electronic Health Records (EHR) and the NHS Azure Active Directory system.
  • Cost Effective: Alemba Service Manager’s Low Total Cost of Ownership (TCO) combines the benefits of workflow automation and GUI-driven form design, leading to significant cost savings over time.

Resource Hub:
Healthcare ITSM

Explore our Resource Hub for the latest updates, articles, and success stories showcasing how Alemba Service Manager is making a difference in the Healthcare industry.

Improving Customer Satisfaction Management

Discover how to enhance customer satisfaction measurement in ITSM. Learn best practices & see how Alemba’s ITSM software can optimize CSAT tracking.

Frimley Health NHS Foundation Trust

Discover how Frimley Health NHS Foundation Trust modernized ITSM with Alemba Service Manager, improving workflows, user adoption, and efficiency for over 10,000 users

Challenges and the Future of ITSM

Discover 2024 ITSM challenges in healthcare and how Alemba Service Manager drives seamless integration, compliance, and efficiency for NHS Trusts in 2025.

ASM Awarded G-Cloud 14 Framework Appointment

London, 31/10/24 – Alemba, a leading global IT service management (ITSM) software company, is thrilled to announce that Alemba Service Manager (ASM) has been awarded a place on the UK Government's G-Cloud 14 framework. This prestigious appointment enables UK public sector organizations to procure Al...

Measure ITSM Performance for Success

Discover essential ITSM metrics to track service performance, improve efficiency, and drive business success. Learn how ITSM tools and software platforms can automate reporting, streamline processes, and boost service delivery. Optimize your IT service management with the right solutions.

Barts Health NHS Trust

Barts Health NHS Trust launched a long-term project with the goal of developing the maturity of its IT processes and significantly evolved their use of Alemba Service Manager to meet this objective.

Enhancing Critical Service Delivery for emergency Services

Learn how the Alemba Service Manager ITSM tool can help enhance operational efficiencies for emergency services organisations.

Making NHS Trusts an ITSM Powerhouse

Discover how to choose the best ITSM solution for NHS Trusts. Find tips on selecting the right ITSM solution for NHS Trusts and improve healthcare services.

ASM Available on G-Cloud 13!

Alemba is pleased to announce that the Alemba Service Manager IT Service Management (ITSM) software solution is now available for purchase on the Crown Commercial Service G-Cloud 13 framework under Lot 2: Cloud software (SaaS).

Kings College Hospital NHS Foundation Trust
Barts Health NHS Trust
Frimley Health NHS Foundation Trust
United Lincolnshire Hospitals NHS Trust

Ready to see Alemba Service Manager in action? Book a product demonstration with one of our product experts.

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