Healthcare

Optimizing Healthcare ITSM Software for Better Patient Care

Why Choose Alemba Service Manager for Healthcare ITSM?

Empower your healthcare organization with an innovative ITSM software solution designed to address industry-specific challenges.

  • Industry Expertise: Alemba’s rich experience in delivering tailored ITSM solutions to customers in the Healthcare sector will guide you to a successful outcome.
  • Governance and Compliance: Alemba Service Manager aids in ensuring adherence to healthcare regulations and standards by offering a systematic method for handling audits, risk assessments, and policy compliance.
  • Scalability and Flexibility: Alemba Service Manager makes it easy and affordable to adapt to your organization’s ever-changing needs. Features such as the GUI-driven field builder, screen designer, rule builder and workflow engine means you can tailor your system to your unique requirements without the need for costly development.
  • Seamless Integration: Alemba Service Manager integrates with existing Healthcare systems, such as Electronic Health Records (EHR) and the NHS Azure Active Directory system.
  • Cost Effective: Alemba Service Manager’s Low Total Cost of Ownership (TCO) combines the benefits of workflow automation and GUI-driven form design, leading to significant cost savings over time.

Transforming IT Service Management for Healthcare

Alemba’s ITSM software empowers healthcare organizations to deliver high-quality patient care by ensuring efficient, secure, and compliant IT operations. Learn more about how Alemba can help streamline healthcare IT service management and improve operational efficiency.

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Resource Hub:
Healthcare ITSM

Explore our Resource Hub for the latest updates, articles, and success stories showcasing how Alemba Service Manager is making a difference in the Healthcare industry.

ServiceNow Integration Demo

Discover how Barts Health NHS Trust boosts ITSM efficiency with Alemba’s ServiceNow Connector - enabling real-time collaboration and faster service

ITSM automation quick wins

Discover 5 powerful ITSM automations in Alemba Service Manager that reduce manual effort, speed up support, and improve service - no coding or dev time required.

Improving Customer Satisfaction Management

Learn tips to better measure ITSM customer satisfaction. Effective metrics lead to better customer experiences.

Frimley Health NHS Foundation Trust

Frimley Health streamlined IT service management with Alemba’s ITSM software, improving processes and service quality.

Challenges and the Future of ITSM

Explore key ITSM challenges from 2024 and the emerging healthcare ITSM trends of 2025.

ASM Awarded G-Cloud 14 Framework Appointment

Alemba Service Manager is now on G-Cloud 14, allowing public sector organizations to procure our ITSM software.

Measure ITSM Performance for Success

Discover essential ITSM performance metrics and learn how ITSM tools help measure IT service success.

Barts Health NHS Trust

Barts Health NHS Trust improved IT service delivery and customer satisfaction using Alemba’s ITSM software.

Enhancing Critical Service Delivery for emergency Services

Learn how ITSM tools enhance critical service delivery in emergency services through faster, more reliable IT support.

Making NHS Trusts an ITSM Powerhouse

Make your NHS Trust an ITSM powerhouse. Alemba’s ITSM software can elevate IT service management in healthcare.

ASM Available on G-Cloud 13!

Alemba Service Manager is now available on G-Cloud 13, allowing public sector orgs to procure our ITSM solution.

Kings College Hospital NHS Foundation Trust
Barts Health NHS Trust
Caribbean Public Health Agency
Eastern Health

Ready to see Alemba Service Manager in action? Book a product demonstration with one of our product experts.

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