Alemba Service Manager is a low total cost of ownership solution, which allows you to support an unlimited number of customers in one system.
Alemba Service Manager has achieved PinkVERIFY™ certification for 13 of the possible 16 ITIL processes supported by Pink Elephant.
Find out more here.
With Alemba Service Manager’s powerful drag-and-drop workflow engine, you can create virtually any business process that follows a logical workflow. No coding required!
Alemba Service Manager’s flexible pricing model considers the needs of different kinds of users, offering interfaces for everyone, everywhere.
Alemba Service Manager offers an advanced integration platform, which allows you to link together your IT management tools and systems.
Choose between Cloud or On-premise and effortlessly move
between the platforms. We’ll never lock you in!
“Best in Class” award for Proactive Problem Management by the independent ITSM Review panel
Finalist for the 2018 DevOps Industry Awards in the category Best DevOps Automation Project with our customer Liverpool City Council
SDI IT Service & Support Awards: Finalist for the Best Implementation Award with Liverpool City Council
SDI IT Service & Support Awards: Shortlisted for Best Implementation of an ITSM solution with Glasgow Caledonian University
SDI IT Service & Support Awards: Alemba customer Barnardo’s is shortlisted in the Best Small Service Desk category
CIO Application Magazine named Alemba among the Top 25 Workflow Solution Providers
Established in 1883, The Kroger Co. is one of the largest general retailers in the United States.
Liverpool City Council is the governing body for the city of Liverpool in Merseyside, England. It consists of 90 councillors, three for each of the city's 30 wards.
With the release of Alemba Service Manager in 2018, we expanded the capability of the tool to break the constraints of plug-ins and the reliance on Internet Explorer. The available interfaces of Core, Nano and Portal were available to use in modern browsers such as Google Chrome and Microsoft Edge. New features, enhanced security measures and improved performance techniques necessitated the removal of Internet Explorer support for Core and Nano as they were incompatible.
The devastating COVID-19 pandemic has forever changed the ways in which we do business and has highlighted the many benefits of remote working. During the lockdown period, Alemba has successfully managed the implementation of projects through remote-working technologies.
