Alemba Service Manager is a low total cost of ownership solution, which allows you to support an unlimited number of customers in one system.
Alemba Service Manager has achieved PinkVERIFY™ certification for 18 ITSM processes.
Find out more here.
With Alemba Service Manager’s powerful drag-and-drop workflow engine, you can create virtually any business process that follows a logical workflow. No coding required!
Alemba Service Manager’s flexible pricing model considers the needs of different kinds of users, offering interfaces for everyone, everywhere.
Alemba Service Manager offers an advanced integration platform, which allows you to link together your IT management tools and systems.
Choose between Cloud or On-premise and effortlessly move
between the platforms. We’ll never lock you in!
“Best in Class” award for Proactive Problem Management by the independent ITSM Review panel
Finalist for the 2018 DevOps Industry Awards in the category Best DevOps Automation Project with our customer Liverpool City Council
SDI IT Service & Support Awards: Finalist for the Best Implementation Award with Liverpool City Council
SDI IT Service & Support Awards: Shortlisted for Best Implementation of an ITSM solution with Glasgow Caledonian University
SDI IT Service & Support Awards: Alemba customer Barnardo’s is shortlisted in the Best Small Service Desk category
CIO Application Magazine named Alemba among the Top 25 Workflow Solution Providers
Established in 1883, The Kroger Co. is one of the largest general retailers in the United States.
Liverpool City Council is the governing body for the city of Liverpool in Merseyside, England. It consists of 90 councillors, three for each of the city's 30 wards.
Alemba is pleased to announce that Alemba Service Manager has been highlighted as ‘outperformer’ in the highly regarded GigaOm Radar Report for IT Service Management (ITSM) for 2023.
IT Service Management (ITSM) tools are vital in today's rapidly evolving technological landscape. Businesses rely heavily on their IT infrastructure to drive operations, deliver services, and maintain a competitive edge. A well-configured ITSM tool plays a critical role in ensuring the effective and efficient delivery of IT services to meet business needs and align with organisational goals.