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Low Total Cost of Ownership

Alemba Service Manager is a low total cost of ownership solution, which allows you to support an unlimited number of customers in one system.

  • The licence-free end user portal: Configure branded portals for your customers at no additional cost.
  • Cost-effective analyst licensing model: Supports both concurrent and dedicated licences.

ITIL Best Practice

Alemba Service Manager has achieved PinkVERIFY™ certification for 13 of the possible 16 ITIL processes supported by Pink Elephant.
Find out more here.

Pink Elephant

Zero Code

Zero Code

With Alemba Service Manager’s powerful drag-and-drop workflow engine, you can create virtually any business process that follows a logical workflow. No coding required!


Interfaces for everyone

Alemba Service Manager’s flexible pricing model considers the needs of different kinds of users, offering interfaces for everyone, everywhere.

Interfaces

Connectors

Advanced Integration

Alemba Service Manager offers an advanced integration platform, which allows you to link together your IT management tools and systems.


Flexible deployment

Choose between Cloud or On-premise and effortlessly move
between the platforms. We’ll never lock you in!

Pink Elephant

Industry Achievements

Kroger

 

Established in 1883, The Kroger Co. is one of the largest general retailers in the United States.

Liverpool City Council

 

Liverpool City Council is the governing body for the city of Liverpool in Merseyside, England. It consists of 90 councillors, three for each of the city's 30 wards.

ASM Available on G-Cloud 13!

14 Dec 2022

Alemba is pleased to announce that the Alemba Service Manager IT Service Management (ITSM) software solution is now available for purchase on the Crown Commercial Service G-Cloud 13 framework under Lot 2: Cloud Software (SaaS).

ASM Approved on G-Cloud 13

02 Nov 2022

Alemba is pleased to announce that we have been approved as a supplier on the Crown Commercial Service G-Cloud 13 framework for Lot 2: Cloud Software (SaaS).