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ASM CMDB Connector Builder

Build a custom CMDB connector via the new GUI

What is the Connector Builder?

The GUI-driven CMDB Connector Builder in ASM enables the development of custom CMDB connectors, facilitating seamless integration with external auto-discovery applications and repository databases.

This makes building a federated CMDB a realistic prospect for ASM customers by supporting a cost-effective method to build a single pane of glass view of their infrastructure.

Diagram Showing various discovery tools compiling into the ASM Federated CMDB using the ASM CMDB Connector Builder

The CMDB Connector Builder can be used to create and manage integrations with your auto-discovery tools.

Benefits

Connecting Cable Graphic
  • Custom Configuration: Tailor your custom CMDB connector to your specific needs, mapping any or all information stored in your auto-discovery tools or repositories.
  • Seamless External Integration: Connect with external auto-discovery applications to build the ASM CMDB to model your infrastructure.
  • Dependency Mapping: Import the relationships between Configuration Items (CIs), services and systems, building a complete picture of your infrastructure.
  • Support Change Management: Create an invaluable model to support an understanding of the risks of each Change you make.
  • Problem Management Insights: Use the CMDB dependency map to provide insights for dependent infrastructure that may be causing related errors.
  • Incident Management Accuracy: Improve the accuracy of call logging with real CIs assigned to each Incident record, allowing CI-specific knowledge articles to support call resolution.
ASM Connector Builder Screen

Interested to learn more?

Existing customer? Contact your Account Manager today.

New to Alemba Service Manager? Request a demo today

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