Demo Contact

ASM CMDB Connector Builder

Build a custom CMDB connector via the new GUI

What is the Connector Builder?

The GUI-driven CMDB Connector Builder in ASM enables the development of custom CMDB connectors, facilitating seamless integration with external auto-discovery applications and repository databases.

This makes building a federated CMDB a realistic prospect for ASM customers by supporting a cost-effective method to build a single pane of glass view of their infrastructure.

Diagram Showing various discovery tools compiling into the ASM Federated CMDB using the ASM CMDB Connector Builder

The CMDB Connector Builder can be used to create and manage integrations with your auto-discovery tools.

Benefits

Connecting Cable Graphic
  • Custom Configuration: Tailor your custom CMDB connector to your specific needs, mapping any or all information stored in your auto-discovery tools or repositories.
  • Seamless External Integration: Connect with external auto-discovery applications to build the ASM CMDB to model your infrastructure.
  • Dependency Mapping: Import the relationships between Configuration Items (CIs), services and systems, building a complete picture of your infrastructure.
  • Support Change Management: Create an invaluable model to support an understanding of the risks of each Change you make.
  • Problem Management Insights: Use the CMDB dependency map to provide insights for dependent infrastructure that may be causing related errors.
  • Incident Management Accuracy: Improve the accuracy of call logging with real CIs assigned to each Incident record, allowing CI-specific knowledge articles to support call resolution.
ASM Connector Builder Screen

Interested to learn more?

Existing customer? Contact your Account Manager today.

New to Alemba Service Manager? Request a demo today

Connectors

Alemba’s powerful integration platform makes it easy to use your Alemba Service Manager system to interact with third-party applications and technologies.

Shop connectors

Kroger

 

Established in 1883, The Kroger Co. is one of the largest general retailers in the United States.

Read the case study

Liverpool City Council

 

Liverpool City Council is the governing body for the city of Liverpool in Merseyside, England. It consists of 90 councillors, three for each of the city's 30 wards.

Read the case study

Choosing the Right ITSM Solution

05 Dec 2024

Choosing the right IT Service Management (ITSM) solution is essential for any business that wants to improve its service delivery and operational efficiency. With the right ITSM software, you can streamline processes, reduce costs, and improve customer service.

Read the article

What is an ITSM Tool?

07 Nov 2024

IT Service Management (ITSM) tools are vital in today's rapidly evolving technological landscape. Businesses rely heavily on their IT infrastructure to drive operations, deliver services, and maintain a competitive edge. A well-configured ITSM tool plays a critical role in ensuring the effective and efficient delivery of IT services to meet business needs and align with organisational goals.

Read the article