Service delivery departments are under pressure to respond to business demands quickly by speeding up service request fulfilment.
With Alemba Service Manager you can dramatically reduce time to fulfil service requests, all with the confidence that corporate governance, risk and compliance processes are being 100% followed.
Alemba Service Manager provides a user-friendly, modern storefront, making it easy for your users to log service requests.
Alemba Service Manager allows you to achieve end-to-end automation of service delivery and ensures security and compliance through automated approvals, notifications and allocation of tasks.
Established in 1883, The Kroger Co. is one of the largest general retailers in the United States.
Liverpool City Council is the governing body for the city of Liverpool in Merseyside, England. It consists of 90 councillors, three for each of the city's 30 wards.
We are pleased to announce that Alemba has received an honourable mention in the Gartner Magic Quadrant for IT Service Management Tools (ITSM) 2020.
The devastating COVID-19 pandemic has forever changed the ways in which we do business and has highlighted the many benefits of remote working. During the lockdown period, Alemba has successfully managed the implementation of projects through remote-working technologies.