The Alemba Service Delivery Department consists of a global team of Application Specialists dealing with system issues, “how-to” questions and managing maintenance fix deliveries.
With offices in Sydney (Australia), Send (UK) and California (USA), Alemba offers a truly “follow-the-sun” Service Desk covering the globe with 24 hours of support.
There are three ways to log calls with Alemba:
This is especially recommended for Critical calls
The service will automatically log a call even if you have not registered your details with Alemba.
Use our Self Service Portal to log an incident.
When logging a call, please provide as much information as possible. We recommend:
On the Alemba Self Service Portal via:
Or via Customer Feedback on:
Established in 1883, The Kroger Co. is one of the largest general retailers in the United States.
Liverpool City Council is the governing body for the city of Liverpool in Merseyside, England. It consists of 90 councillors, three for each of the city's 30 wards.
Selecting and implementing a new IT Service Management tool can be a daunting task. Not only do you need to decide on the best fit for your organisation in terms of budget and functionality, but also navigate a myriad of organisational challenges.