The Alemba Service Delivery Department consists of a global team of Application Specialists dealing with system issues, “how-to” questions and managing maintenance fix deliveries.
With offices in Sydney (Australia), Send (UK) and California (USA), Alemba offers a truly “follow-the-sun” Service Desk covering the globe with 24 hours of support.
There are three ways to log calls with Alemba:
This is especially recommended for Critical calls
The service will automatically log a call even if you have not registered your details with Alemba.
Use our Self Service Portal to log an incident.
When logging a call, please provide as much information as possible. We recommend:
On the Alemba Self Service Portal via:
Or via Customer Feedback on:
Established in 1883, The Kroger Co. is one of the largest general retailers in the United States.
Liverpool City Council is the governing body for the city of Liverpool in Merseyside, England. It consists of 90 councillors, three for each of the city's 30 wards.
05 Dec 2024
Choosing the right IT Service Management (ITSM) solution is essential for any business that wants to improve its service delivery and operational efficiency. With the right ITSM software, you can streamline processes, reduce costs, and improve customer service.
07 Nov 2024
IT Service Management (ITSM) tools are vital in today's rapidly evolving technological landscape. Businesses rely heavily on their IT infrastructure to drive operations, deliver services, and maintain a competitive edge. A well-configured ITSM tool plays a critical role in ensuring the effective and efficient delivery of IT services to meet business needs and align with organisational goals.
+44 (0)203 479 7900
+1 612 416 2177
+61 (0)2 5632 9243
+64 (0)4 488 7481