The below roadmap outlines planned features and updates in forthcoming Alemba Service Manager product releases. This list is continuously updated.
Option to directly assign calls without receiver acceptance
Configure web service callbacks based on changes to key entities
Approve a request based on weighted group of approvals. Each approver can be assigned a number of “votes” and the request will be approved when the configured threshold is met. Even if some approvers reject the request, it can still be approved by the group
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In these difficult times, Alemba will be ensuring its ability to support our customers, giving priority to those in Healthcare and Local Government and the organisations that support them.