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Reporting

Alemba Service Manager provides easy to use designer applications to build and compose interactive, real-time BI dashboards and powerful reports.

Dashboards
Manage and share dashboards and reports with other analysts and users.
API
Harness the power of the Alemba API to create easy access to the Alemba Service Manager data and custom fields.
Security
Built-in security – users viewing dashboards can only see permitted data.

Dashboards

  • Over 30+ different data visualisation widgets and user filters.
  • Custom widgets can be added to display data how you want to.
  • Drag and drop designers and data source creation.
  • Data drill down and linking to other dashboards.
  • Easily integrate dashboards within Alemba Service Manager, Self Service Portal and Nano.
  • Mobile management BI applications for iOS and Android.
  • Effortless export to many standard file formats: Excel, PDF, Images, etc.
  • ETL data preparation, manipulation and use of expression columns.
  • Built-in collaboration and comments.

Reporting

  • View and edit standard RDL and RDLC reports.
  • Rich selection of report items such as charts, data bars, tables, pivot tables, barcodes and maps.
  • Drag and drop designers and data source creation.
  • Easily integrate reports within Alemba Service Manager, Self Service Portal and Nano.
  • Effortlessly print and export reports to PDF, Word, Excel, CSV, PowerPoint and HTML.
  • ETL data preparation, manipulation and use of expression columns.
  • Built-in collaboration and comments.

For more information, please contact the Support Service Desk.

Kroger

 

Established in 1883, The Kroger Co. is one of the largest general retailers in the United States.

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Liverpool City Council

 

Liverpool City Council is the governing body for the city of Liverpool in Merseyside, England. It consists of 90 councillors, three for each of the city's 30 wards.

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What is an ITSM Tool?

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IT Service Management (ITSM) tools are vital in today's rapidly evolving technological landscape. Businesses rely heavily on their IT infrastructure to drive operations, deliver services, and maintain a competitive edge. A well-configured ITSM tool plays a critical role in ensuring the effective and efficient delivery of IT services to meet business needs and align with organisational goals.

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Cherwell End Of Life: Transitioning to Alemba Service Manager

22 Jul 2024

The end-of-life announcement for Cherwell Service Management presents significant business implications for organizations currently relying on the Cherwell ITSM tool to administer the delivery of IT Service Management processes.

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