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Reporting

Alemba Service Manager provides easy to use designer applications to build and compose interactive, real-time BI dashboards and powerful reports.

Dashboards

Manage and share dashboards and reports with other analysts and users.

API

Harness the power of the Alemba API to create easy access to the Alemba Service Manager data and custom fields.

Security

Built-in security – users viewing dashboards can only see permitted data.

Dashboards

  • Over 30+ different data visualisation widgets and user filters.
  • Custom widgets can be added to display data how you want to.
  • Drag and drop designers and data source creation.
  • Data drill down and linking to other dashboards.
  • Easily integrate dashboards within Alemba Service Manager, Self Service Portal and Nano.
  • Mobile management BI applications for iOS and Android.
  • Effortless export to many standard file formats: Excel, PDF, Images, etc.
  • ETL data preparation, manipulation and use of expression columns.
  • Built-in collaboration and comments.

Reporting

  • View and edit standard RDL and RDLC reports.
  • Rich selection of report items such as charts, data bars, tables, pivot tables, barcodes and maps.
  • Drag and drop designers and data source creation.
  • Easily integrate reports within Alemba Service Manager, Self Service Portal and Nano.
  • Effortlessly print and export reports to PDF, Word, Excel, CSV, PowerPoint and HTML.
  • ETL data preparation, manipulation and use of expression columns.
  • Built-in collaboration and comments.

For more information, please visit the Online Help
or contact the Support Service Desk.

Kroger

 

Established in 1883, The Kroger Co. is one of the largest general retailers in the United States.

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Liverpool City Council

 

Liverpool City Council is the governing body for the city of Liverpool in Merseyside, England. It consists of 90 councillors, three for each of the city's 30 wards.

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ASM Honorable Mention in Gartner's Magic Quadrant for ITSM

14 Oct 2020

We are pleased to announce that Alemba has received an honourable mention in the Gartner Magic Quadrant for IT Service Management Tools (ITSM) 2020.

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Alemba to end support for IE

19 Aug 2020

With the release of Alemba Service Manager in 2018, we expanded the capability of the tool to break the constraints of plug-ins and the reliance on Internet Explorer. The available interfaces of Core, Nano and Portal were available to use in modern browsers such as Google Chrome and Microsoft Edge. New features, enhanced security measures and improved performance techniques necessitated the removal of Internet Explorer support for Core and Nano as they were incompatible.

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