Everyone is aware of the benefits that automating business processes can bring. However, typically an organization will have software and solutions around task management for instructing their teams what jobs they should do next. Completely separately there are likely to be data architects designing interfaces and data bases between one piece of software and the next.
Alemba Service Manager brings both of these disciplines together in a single workflow. Here’s how it works:
This unrivalled power allows you to make your business processes 100% automated. Put the Digital Twin of the Organization (DTO) modelling straight to use.
With Alemba Service Manager you can:
Use workflow tasks to control the workflow internally within Alemba Service Manager or to automate external procedures outside of the tool.
The advanced Alemba Service Manager integration platform allows easy out-of-the-box connection to a wide variety of platforms.
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We are pleased to announce that Alemba has received an honourable mention in the Gartner Magic Quadrant for IT Service Management Tools (ITSM) 2020.
The devastating COVID-19 pandemic has forever changed the ways in which we do business and has highlighted the many benefits of remote working. During the lockdown period, Alemba has successfully managed the implementation of projects through remote-working technologies.