Everyone is aware of the benefits that automating business processes can bring. However, typically an organization will have software and solutions around task management for instructing their teams what jobs they should do next. Completely separately there are likely to be data architects designing interfaces and data bases between one piece of software and the next.
Alemba Service Manager brings both of these disciplines together in a single workflow. Here’s how it works:
This unrivalled power allows you to make your business processes 100% automated. Put the Digital Twin of the Organization (DTO) modelling straight to use.
With Alemba Service Manager you can:
Use workflow tasks to control the workflow internally within Alemba Service Manager or to automate external procedures outside of the tool.
The advanced Alemba Service Manager integration platform allows easy out-of-the-box connection to a wide variety of platforms.
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22 Jul 2024
The end-of-life announcement for Cherwell Service Management presents significant business implications for organizations currently relying on the Cherwell ITSM tool to administer the delivery of IT Service Management processes.
04 Mar 2024
Alemba’s recent webinar on Emerging Trends in ITSM provided valuable insights into key industry developments.