Everyone is aware of the benefits that automating business processes can bring. However, typically an organization will have software and solutions around task management for instructing their teams what jobs they should do next. Completely separately there are likely to be data architects designing interfaces and data bases between one piece of software and the next.
Alemba Service Manager brings both of these disciplines together in a single workflow. Here’s how it works:
This unrivalled power allows you to make your business processes 100% automated. Put the Digital Twin of the Organization (DTO) modelling straight to use.
With Alemba Service Manager you can:
Use workflow tasks to control the workflow internally within Alemba Service Manager or to automate external procedures outside of the tool.
The advanced Alemba Service Manager integration platform allows easy out-of-the-box connection to a wide variety of platforms.
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IT Service Management (ITSM) tools are vital in today's rapidly evolving technological landscape. Businesses rely heavily on their IT infrastructure to drive operations, deliver services, and maintain a competitive edge. A well-configured ITSM tool plays a critical role in ensuring the effective and efficient delivery of IT services to meet business needs and align with organisational goals.
Alemba is pleased to announce that our ITSM tool Alemba Service Manager has been certified for an additional three PinkVERIFY ITSM processes: