Alemba is delighted to announce a strategic new partnership with Edifya, a technology and consulting company operating across Spain and South America.
Edifya supports organisations on their digital transformation journeys, with a strong focus on personalised service and delivering practical, high-impact results. Through this partnership, Edifya will offer Alemba Service Manager, enabling organisations across their key markets to modernise and streamline their IT service management processes.
“Edifya is an exciting addition to the Alemba Partner Network,” said Emily Taggart, General Manager of Alemba. “Their regional presence and strong customer-first approach align perfectly with our values, and we’re confident this partnership will help drive real value for customers.”
“We’re proud to be working with Alemba to bring such a powerful and proven ITSM platform to our clients,” said Joan Guardia, CEO of Edifya. “Alemba Service Manager will allow us to offer a flexible, scalable solution that enhances service delivery and efficiency across sectors.”
The partnership will allow both companies to collaborate closely on delivering tailored solutions to new and existing customers in the region.
Alemba is a global provider of enterprise IT Service Management software. With over 25 years of experience, Alemba Service Manager offers a powerful, ITIL-aligned platform designed to help organisations deliver exceptional service through automation, smart workflows, and user-friendly design.
Edifya is a Spanish-headquartered technology and consulting company with operations across South America. Specialising in IT, digital transformation, and business solutions, Edifya works with organisations to create long-term value through innovation and collaborative delivery.
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