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ASM Available on G-Cloud 13!

14 Dec 2022

Alemba is pleased to announce that the Alemba Service Manager IT Service Management (ITSM) software solution is now available for purchase on the Crown Commercial Service G-Cloud 13 framework under Lot 2: Cloud Software (SaaS).

Partner Spotlight: Lida Solutions

24 Aug 2022

We caught up with David McKinney, Head of Automation Services at our partner firm Lida Solutions, to find out more about what they have to offer in the IT Service Management field.

Alemba Joins Volaris Group

08 Jun 2022

Latest acquisition builds on growing portfolio of IT service management companies

ASM certified for 12 ITIL 4 processes

04 May 2022

Alemba has been officially certified as ITIL® compatible by Pink Elephant, the world’s leading IT Service Management education and consulting provider.

Announcing EOS

08 Apr 2022

We’re pleased to announce the release of Alemba Service Manager EOS v10.5 as GA (General Availability).

5 Lessons I Learned from The Beatles

21 Dec 2021

I watched Peter Jackson’s excellent new Beatles documentary (“The Beatles: Get Back”) over the weekend as I flopped around after my Covid booster. It was a masterclass in the creative process and highlighted several concepts I thought would work really well in a work context.

ASM certified for 9 ITIL 4 processes

09 Sep 2021

Alemba is pleased to announce that Alemba Service Manager v10 has achieved PinkVERIFY ITIL v4 certification for a further 3 practices:

ASM now a PinkVERIFY™ Certified ITIL 4 Toolset

04 Mar 2021

Alemba is pleased to announce that Alemba Service Manager v10 has joined the ranks of PinkVERIFY™ Certified ITIL 4 Toolsets.

ASM Honorable Mention in Gartner's Magic Quadrant for ITSM

14 Oct 2020

We are pleased to announce that Alemba has received an honourable mention in the Gartner Magic Quadrant for IT Service Management Tools (ITSM) 2020.

Alemba's ‘remote delivery first’ approach

17 Jul 2020

The devastating COVID-19 pandemic has forever changed the ways in which we do business and has highlighted the many benefits of remote working. During the lockdown period, Alemba has successfully managed the implementation of projects through remote-working technologies.

Calling all users!

23 Mar 2020

Are you an Alemba customer?

Coronavirus statement

20 Mar 2020

In these difficult times, Alemba will be ensuring its ability to support our customers, giving priority to those in Healthcare and Local Government and the organisations that support them.

Announcing Alemba Service Manager 10.1.20

05 Mar 2020

Here at Alemba, we’re always proud of our latest releases. It takes a lot of hard graft (and an inordinate amount of caffeine) to make sure that our updates are packed with the kind of enhancements that really make a difference to our users.

Rackspace

13 Feb 2020

Rackspace are helping Alemba build a world-class SaaS solution.

SDI Online Software Exhibition

20 Aug 2019

What can we show you of Alemba Service Manager in just ten minutes? Quite a lot, actually!

Promote your Service Portal

19 Aug 2019

So, you’ve done the hard work and built a comprehensive Service Request catalogue for your service delivery department, complete with a self-service portal to allow your users to log requests quickly and easily.

Innovations from Alemba Jersey

10 May 2019

ST HELIER, JERSEY – ITSM Software developer Alemba has announced the latest innovation to come from its Jersey-based Innovation Centre.

Alemba Service Manager is here!

04 Apr 2019

You may have noticed a few changes on our website, such as our new logos and a change to our product name.

Cool kids code

28 Feb 2019

It’s 2019 and the thought of teaching children basic typing skills is almost amusing - have you ever seen a toddler navigate an iPad? Children are growing up with computer skills as second nature, which is why it has become increasingly important to teach kids coding skills from an early age.

GSA Advantage

18 Feb 2019

Alemba is pleased to announce that Alemba Service Manager is now available for purchase on the GSA Schedule via our partner, Edge Systems.

Gartner Peer Insights

10 Dec 2018

Alemba has a star rating of 4.4 out of 5 on Gartner Peer Insights in the Service & Support category in the IT Service Management Tools market as of the date of this article.

6 Awesome Resources

25 Jul 2018

Whether you’re a battle-worn ITSM professional or brand new to the game, here are a few resources that may come in handy!