At Alemba, we empower organizations to streamline and automate their IT operations with our flagship product, Alemba Service Manager. Our cloud-based platform integrates IT Service Management (ITSM) processes into a unified system, enhancing service delivery and operational efficiency. With features like incident management, change tracking, and powerful analytics, we enable businesses to resolve issues faster and align IT services with their strategic goals.
Our mission is to revolutionize IT Service Management by creating software that places the user experience at its core. We strive to empower our customers with innovative solutions that optimize business efficiency and drive continuous improvement.
Founded in 2007, Alemba started with a commitment to excellence in IT Service Management, initially supporting VMware Service Manager. Recognizing the need for a more user-friendly solution, we developed Alemba Service Manager, designed to help organizations achieve process maturity with ease. In July 2014, we took full ownership of VMware Service Manager, expanding our reach and capabilities.
In June 2022, we took a significant step forward by joining Volaris Group, a leader in strengthening and growing vertical market technology companies. This acquisition ensures a vibrant future for Alemba, allowing us to continue innovating and delivering exceptional IT Service Management solutions on a global scale.
Alemba Service Manager is designed for large enterprises and mid-sized businesses across industries like Healthcare, Education, Finance, and Government. We cater to many different types of organization, helping them achieve seamless IT Service Management. Our solution is trusted by customers worldwide, including NHS, universities, banks, and local governments.
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