Alemba Service Manager is PinkVERIFY® certified for 25 IT Service Management processes, making it the most independently certified ITSM platform available today. PinkVERIFY is Pink Elephant's independent, third-party assessment that a tool genuinely supports ITIL-aligned practices.
Alemba Service Manager is independently certified across 25 IT Service Management processes. They are grouped below for readability; all 25 are certified equally.
Certified by Pink Elephant. See the current certification on the PinkVERIFY program page (opens in a new tab).
PinkVERIFY® is the world's only independent ITSM tool certification program, run by Pink Elephant (opens in a new tab). It confirms that a tool genuinely meets the requirements of ITSM industry best practice, verified by a third party rather than claimed by the vendor.
Recognized throughout the IT community as the assessment to achieve for an IT Service Management toolset, PinkVERIFY® is Pink Elephant's seal of approval. It helps organizations select tools that truly support ITIL-aligned processes for their business requirements.
Alemba Service Manager's PinkVERIFY® status demonstrates our commitment to ITSM best practice, and gives our users confidence in the platform's ability to support the continual improvement of their IT Service Management processes. It is one of the reasons regulated organizations choose Alemba.
Alemba's legacy product, vFire v9, also holds PinkVERIFY® certification, for 13 IT Service Management processes. Alemba Service Manager is the current product and is certified for 25.
PinkVERIFY is Pink Elephant's independent assessment that an ITSM tool genuinely supports ITIL-aligned practices. It is the world's only independent ITSM tool certification program, so a PinkVERIFY certification is verified by a third party rather than claimed by the vendor.
Alemba Service Manager is PinkVERIFY® certified for 25 IT Service Management processes, making it the most independently certified ITSM platform available today.
Alemba Service Manager is certified across 25 processes spanning service operations (such as incident, problem, change enablement, service desk and service request), assets, configuration and continuity, catalog, portfolio and finance, and governance, knowledge and people practices. The full list of 25 certified processes is shown on this page.
PinkVERIFY certification gives independent, third-party assurance that a tool supports ITIL-aligned processes as claimed. For teams in regulated sectors it reduces procurement risk, because governance and process support are verified rather than taken on trust.
Yes. Alemba Service Manager is PinkVERIFY® certified for 25 IT Service Management processes by Pink Elephant, supporting ITIL-aligned practices across incident, problem, change, request, knowledge, service level management and more.
Yes. Alemba's legacy product, vFire v9, holds PinkVERIFY® certification for 13 IT Service Management processes. Alemba Service Manager is the current product and is certified for 25 processes.
Book a personalized demo and see the governed, ITIL-aligned processes behind Alemba's 25 PinkVERIFY® certifications.
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