PinkVERIFY

Alemba Service Manager is PinkVERIFY® Certified for 25 IT Service Management Processes:

• Availability Management
• Business Relationship Management
• Capacity and Performance Management
• Change Enablement
• Governance Risk and Compliance
• Incident Management
• IT Asset Management
• Knowledge Management
• Monitoring and Event Management
• Organizational Change Management
• Performance and Improvement Management
• Problem Management
• Project Management
• Release Management
• Service Catalog Management
• Service Configuration Management
• Service Continuity Management
• Service Desk
• Service Financial Management
• Service Level Management
• Service Portfolio Management
• Service Request Management
• Service Validation and Testing Management
• Vendor Management
• Workforce and Talent Management

Alemba vFire v9 also holds PinkVERIFY® certification for 13 IT Service Management Processes. These are:

• Asset Management
• Availability Management
• Change Management
• Event Management
• Incident Management
• Knowledge Management
• Problem Management
• Release and Deployment Management
• Request Fulfilment
• Service Asset and Configuration Management
• Service Catalog
• Service Level Management
• Service Portfolio Management

What is PinkVERIFY® certification?

PinkVERIFY® is recognized throughout the IT community as the assessment certification to achieve for your IT Service Management (ITSM) toolset. As the world's only independent ITSM tool certification program, PinkVERIFY® helps organizations select the best tools for their business requirements.

PinkVERIFY® is Pink Elephant’s ‘seal of approval’ and means that Alemba Service Manager is officially certified as meeting the requirements of ITSM industry best practices.

Alemba’s PinkVERIFY® status demonstrates our commitment to ITSM best practice and means our users can be confident in Alemba Service Manager’s ability to support the continual improvement of their IT Service Management processes.