Demo Contact

PinkVERIFY

PinkVerify ITSM Certified - 22 Processes

Alemba Service Manager is PinkVERIFY® Certified for 22 IT Service Management Processes - the #1 certified vendor in the world:

  • Availability Management
  • Capacity and Performance Management
  • Change Enablement
  • Incident Management
  • IT Asset Management
  • Knowledge Management
  • Monitoring and Event Management
  • Performance and Improvement Management
  • Problem Management
  • Project Management
  • Release Management
  • Service Catalog Management
  • Service Configuration Management
  • Service Continuity Management
  • Service Desk
  • Service Financial Management
  • Service Level Management
  • Service Portfolio Management
  • Service Request Management
  • Service Validation and Testing Management
  • Vendor Management
  • Workforce and Talent Management
PinkVerify 13 Processes

Alemba vFire v9 also holds PinkVERIFY® certification for 13 IT Service Management Processes. These are:

  • Asset Management
  • Availability Management
  • Change Management
  • Event Management
  • Incident Management
  • Knowledge Management
  • Problem Management
  • Release and Deployment Management
  • Request Fulfilment
  • Service Asset and Configuration Management
  • Service Catalog
  • Service Level Management
  • Service Portfolio Management

What is PinkVERIFY® certification?

PinkVERIFY® is recognized throughout the IT community as the assessment certification to achieve for your IT Service Management (ITSM) toolset. As the world's only independent ITSM tool certification program, PinkVERIFY® helps organizations select the best tools for their business requirements.

PinkVERIFY® is Pink Elephant’s ‘seal of approval’ and means that Alemba Service Manager is officially certified as meeting the requirements of ITSM industry best practices.

Alemba’s PinkVERIFY® status demonstrates our commitment to ITSM best practice and means our users can be confident in Alemba Service Manager’s ability to support the continual improvement of their IT Service Management processes.

Kroger

 

Established in 1883, The Kroger Co. is one of the largest general retailers in the United States.

Liverpool City Council

 

Liverpool City Council is the governing body for the city of Liverpool in Merseyside, England. It consists of 90 councillors, three for each of the city's 30 wards.

What is an ITSM Tool?

30 Jan 2025

IT Service Management (ITSM) tools are vital in today's rapidly evolving technological landscape. Businesses rely heavily on their IT infrastructure to drive operations, deliver services, and maintain a competitive edge. A well-configured ITSM tool plays a critical role in ensuring the effective and efficient delivery of IT services to meet business needs and align with organisational goals.

Choosing the Right ITSM Solution

05 Dec 2024

Choosing the right IT Service Management (ITSM) solution is essential for any business that wants to improve its service delivery and operational efficiency. With the right ITSM software, you can streamline processes, reduce costs, and improve customer service.