Alemba Service Manager is PinkVERIFY™ Certified for 18 IT Service Management Processes:
Alemba vFire v9 also holds PinkVERIFY™ certification for 13 IT Service Management Processes. These are:
PinkVERIFY™ is recognized throughout the IT community as the assessment certification to achieve for your IT Service Management (ITSM) toolset. As the world's only independent ITSM tool certification program, PinkVERIFY™ helps organizations select the best tools for their business requirements.
PinkVERIFY™ is Pink Elephant’s ‘seal of approval’ and means that Alemba Service Manager is officially certified as meeting the requirements of ITSM industry best practices.
Alemba’s PinkVERIFY™ status demonstrates our commitment to ITSM best practice and means our users can be confident in Alemba Service Manager’s ability to support the continual improvement of their IT Service Management processes.
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Alemba is pleased to announce that Alemba Service Manager has been highlighted as ‘outperformer’ in the highly regarded GigaOm Radar Report for IT Service Management (ITSM) for 2023.
IT Service Management (ITSM) tools are vital in today's rapidly evolving technological landscape. Businesses rely heavily on their IT infrastructure to drive operations, deliver services, and maintain a competitive edge. A well-configured ITSM tool plays a critical role in ensuring the effective and efficient delivery of IT services to meet business needs and align with organisational goals.