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Implementing a Shared IT Service Desk

 

Faced with the challenge of reduced central funding, local government authorities are under increasing pressure to cut staffing and operational costs, while still upholding the mandate to deliver value and efficiency to the communities they serve.

Developing a Digital Transformation Strategy

 

In today’s digital first world, technology has become an immutable part of our daily lives. The convergence of megatrends, such as Big Data, Artificial Intelligence, Mobile, Cloud, and Social Technology, is rapidly rewriting the business landscape, transforming consumer behavior and disrupting long-standing business processes.