In the fiercely competitive retail industry, customer satisfaction is more important than ever.
Advances in IT technology is rapidly changing the way businesses in the retail sector provide value to their customers, and retailers have to keep a finger on the pulse to remain competitive.
A cost-effective and reliable IT Service Management solution can play an important role in giving your retail company a competitive edge.
By optimizing your IT Service management processes, you can:
Whether your retail business is large or small, online or offline, Alemba Service Manager can help you achieve your business goals.
Established in 1883, The Kroger Co. is one of the largest general retailers in the United States.
Liverpool City Council is the governing body for the city of Liverpool in Merseyside, England. It consists of 90 councillors, three for each of the city's 30 wards.
The end-of-life announcement for Cherwell Service Management presents significant business implications for organizations currently relying on the Cherwell ITSM tool to administer the delivery of IT Service Management processes.
Alemba’s recent webinar on Emerging Trends in ITSM provided valuable insights into key industry developments.
