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Retail

In the fiercely competitive retail industry, customer satisfaction is more important than ever.

Advances in IT technology is rapidly changing the way businesses in the retail sector provide value to their customers, and retailers have to keep a finger on the pulse to remain competitive.

Kroger
Games Workshop
Express Gifts

A cost-effective and reliable IT Service Management solution can play an important role in giving your retail company a competitive edge.

By optimizing your IT Service management processes, you can:

Reduce costs

Significantly reduce operating costs.

Enhance productivity

Enhance workforce productivity.

Customer satisfaction

Ensure customer loyalty and retention.

Whether your retail business is large or small, online or offline, Alemba Service Manager can help you achieve your business goals.

Alemba Service Manager supports Kroger, one of the largest supermarket chains in the USA.


Find out more about Kroger's exciting automation project.
Kroger

Kroger

 

Established in 1883, The Kroger Co. is one of the largest general retailers in the United States.

Liverpool City Council

 

Liverpool City Council is the governing body for the city of Liverpool in Merseyside, England. It consists of 90 councillors, three for each of the city's 30 wards.

ASM Honorable Mention in Gartner's Magic Quadrant for ITSM

14 Oct 2020

We are pleased to announce that Alemba has received an honourable mention in the Gartner Magic Quadrant for IT Service Management Tools (ITSM) 2020.

Alemba's ‘remote delivery first’ approach

17 Jul 2020

The devastating COVID-19 pandemic has forever changed the ways in which we do business and has highlighted the many benefits of remote working. During the lockdown period, Alemba has successfully managed the implementation of projects through remote-working technologies.