Federated CMDB

Real-Time IT Asset Visibility Powered by a Federated Configuration Management Database

Unify asset data across your IT environment into a single, accurate, and continuously updated CMDB without replacing your existing discovery tools.

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Alemba Service Manager workflow on iMac

Manage Configuration Data Like a Strategic Asset

Siloed or inconsistent configuration data slows down decision-making and exposes risk. Alemba’s Federated CMDB solves this by consolidating and reconciling information from multiple discovery tools, turning configuration and asset records into a single source of truth.

Alemba Service Manager (ASM) goes beyond the traditional service desk. It delivers a unified platform that treats every asset, configuration item (CI), and license as live, financial-grade data, powering your ITIL practices across Incident, Change, Release, Request, and Knowledge.

With integrated financial tracking, real-time reconciliation, and scenario modelling, ASM transforms static records into a live decision engine that helps you deliver secure, compliant, and scalable service.

What You Can Achieve with a Unified CMDB

  • Eliminate duplication by federating discovery data into a single, accurate CMDB.
  • Reduce administrative overhead through automated reconciliation and lifecycle workflows.
  • Improve change planning with graphical outage simulations and blast radius impact modelling.
  • Expose financial risk with real-time license and asset tracking tied to cost centers.
  • Proactively flag rogue or unmanaged devices using discrepancy detection.
  • Accelerate approvals with CI-linked change templates and CAB-ready impact visualizations.
  • Drive better decisions across every ITIL practice using a single pane of glass.
  • Maintain compliance with built-in license governance, threshold alerts, and true-up support.
Unified Service Gateway

Key Capabilities of Alemba’s Federated CMDB

Seamless Data Federation

Seamless Data Federation

Alemba’s Integration Hub ingests and normalizes CI data from multiple discovery tools, automatically reconciling conflicting information into a unified CI record while retaining source traceability for audit readiness.

Real-Time Reconciliation

Real-Time Reconciliation & Integrity

The CMDB is continuously updated as changes occur, with federated reconciliation ensuring accuracy without replacing existing tooling. Conflicting records are normalized and version-controlled to maintain a reliable configuration baseline.

Financial & License Management

Financial & License Management

Every hardware or software item is tracked as a financial asset, complete with purchase price, residual value, and lifecycle settings. Depreciation is calculated using either the straight-line or reducing balance methods. License counters reconcile authorized software entitlements with discovery feeds, flagging discrepancies, alerting to contract expiry, and enabling true-up reporting, all within native dashboards.

What-If Impact Modelling

What-If Impact Modelling

Model hypothetical outages before making a change. ASM’s Modelling Mode allows planners to simulate taking a CI offline and instantly visualize upstream and downstream dependencies, revealing potential blast radius impacts. Use this simulation to inform Change approvals and avoid unexpected downtime.

Embedded Workflow Automation

Embedded Workflow Automation

Update CI records directly within Change workflows using the “Manage CMDB” task. Instead of editing the database manually post-deployment, admins can configure add, retire, or modify actions that are executed automatically. This ensures clean, auditable CMDB updates with zero manual overhead.

Alemba Discovery: Embedded, Cost-Effective Asset Intelligence

Need a discovery solution but working within budget limits? Alemba Discovery, powered by Lansweeper, embeds directly into ASM and delivers enterprise-grade asset intelligence at an accessible price. It auto-populates the CMDB, reconciles license data, and flags rogue or unapproved devices before they become risks.

End-to-End Integration Across ITSM Workflows

Because asset and configuration data live on the same platform as your Change, Incident, Request, and Release workflows, teams can:

Incident to Change

Raise a Change Request directly from an Incident.

Visual Impact Analysis

Instantly show the CAB a live, graphical CI impact map.

Deployment Tracking

Track deployment success directly in post-deployment Incident KPIs.

Zero Duplication

Eliminate re-keying, duplication, and inconsistencies across teams.

With everything tied to the same live CMDB, you gain full lifecycle traceability and operational clarity.

Built for Scale, Control, and Compliance

Alemba Service Manager supports organizations of all sizes, from lean IT teams to global enterprises. Available on-premises or in the cloud, ASM provides a secure, scalable foundation for informed decision-making, reliable service delivery, and continuous improvement across the board.

  • CMDB completeness improvement

    Increased CMDB completeness from 64% to 97%, providing accurate visibility across all assets

  • Reduced failed changes

    Cut failed changes by 80% with clearer dependency mapping and improved risk analysis

  • Reduced failed changes

    Reduced incident resolution times by a third, enabling faster recovery and improved user satisfaction.

  • Audit efficiency

    Shortened audit preparation from six weeks to just eight days, streamlining compliance and reporting.

Use Case: Centralizing Assets Across a Global Retail Enterprise

A large U.S. retailer used Alemba Service Manager’s Federated CMDB, integrated with Lansweeper discovery, to centralize over 18,000 IT, IoT, and cloud assets across 30+ locations. By unifying siloed data and eliminating duplicate records, the organization achieved measurable improvements in IT operations and governance.

All of this was achieved without disrupting existing workflows or overburdening IT staff, proving the value of Alemba’s Federated CMDB in delivering reliable, scalable IT asset management at enterprise scale.

See It in Action?

Discover how Alemba’s Federated CMDB helps your team reduce manual work, enforce compliance, and make smarter IT decisions powered by real-time configuration data.

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