Alemba Discovery powered by Lansweeper automates IT asset discovery, providing real-time insight into your IT landscape. Integrated with Alemba Service Manager (ASM), it ensures service requests, incidents, and changes are based on the most current infrastructure data. The result? A single source of truth that improves efficiency, reduces downtime, and enhances service quality.
Alemba Discovery leverages Lansweeper's advanced discovery engine to automate CMDB population.
Real-time visualisation of CI relationships and their relation to services, supporting the Incident Management and Change Management processes in ASM.
Populate your CMDB with the important information that supports your Service Management processes, reducing time to resolve issues and minimizing failed changes.
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30 Jan 2025
IT Service Management (ITSM) tools are vital in today's rapidly evolving technological landscape. Businesses rely heavily on their IT infrastructure to drive operations, deliver services, and maintain a competitive edge. A well-configured ITSM tool plays a critical role in ensuring the effective and efficient delivery of IT services to meet business needs and align with organisational goals.
05 Dec 2024
Choosing the right IT Service Management (ITSM) solution is essential for any business that wants to improve its service delivery and operational efficiency. With the right ITSM software, you can streamline processes, reduce costs, and improve customer service.