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Alemba Service Manager Screen

Version 10.3 available now. What's new?


From I want to I have. Now.

Keep pace with your customers through lightning fast request fulfilment.

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IT Service Management

Alemba offers an intuitive, ITIL-aligned ITSM solution to help your business streamline its service management processes and enhance service delivery.

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HR and Facilities Service Management

Find out how Alemba Service Manager can help departments such as HR and Facilities deliver better services and user experiences to their customers.

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Kroger
CIBC
Daimler
AQA
Sony
Hiscox
NHS Counter Fraud Authority
Verizon
Games Workshop
Capita
PPG Industries
Luxair
Thales
Nokia
Wilfred Laurier University
Delft University of Technology
Philips Lifeline
Liverpool City Council
Worcestershire City Council
Swansea Council

See how Alemba Service Manager works in your industry.

Connectors

Alemba’s powerful integration platform makes it easy to use your Alemba Service Manager system to interact with third-party applications and technologies.

Kroger

 

Established in 1883, The Kroger Co. is one of the largest general retailers in the United States.

Liverpool City Council

 

Liverpool City Council is the governing body for the city of Liverpool in Merseyside, England. It consists of 90 councillors, three for each of the city's 30 wards.

ASM Honorable Mention in Gartner's Magic Quadrant for ITSM

14 Oct 2020

We are pleased to announce that Alemba has received an honourable mention in the Gartner Magic Quadrant for IT Service Management Tools (ITSM) 2020.

Alemba to end support for IE

19 Aug 2020

With the release of Alemba Service Manager in 2018, we expanded the capability of the tool to break the constraints of plug-ins and the reliance on Internet Explorer. The available interfaces of Core, Nano and Portal were available to use in modern browsers such as Google Chrome and Microsoft Edge. New features, enhanced security measures and improved performance techniques necessitated the removal of Internet Explorer support for Core and Nano as they were incompatible.

Government procurement made easy.

 

Product Roadmap

Find out about the exciting upcoming features we have planned for future release.