Alemba supports a large global customer base of local and state government entities, ranging from local councils to county governments.
Alemba Service Manager offers a cost-effective, scalable and secure ITSM solution tailored to meet the rigorous demands of the public sector:
Alemba’s ITSM software helps local and state government agencies deliver on their mission to provide efficient, accessible services to citizens. Learn more about how Alemba can help streamline government IT operations and improve service delivery.
Book a DemoYou can find useful articles, case studies, whitepapers and more in our resource repository for public authorities below:
Discover 5 powerful ITSM automations in Alemba Service Manager that reduce manual effort, speed up support, and improve service - no coding or dev time required.
Learn tips to better measure ITSM customer satisfaction. Effective metrics lead to better customer experiences.
Learn how the Indiana Department of Revenue improved ITSM efficiency with Alemba, automating 55 processes, enhancing compliance, and streamlining service delivery.
Alemba Service Manager is now on G-Cloud 14, allowing public sector organizations to procure our ITSM software.
Discover essential ITSM performance metrics and learn how ITSM tools help measure IT service success.
Discover how a NZ government agency improved its IT services with Alemba’s ITSM software and achieved results.
Luton Borough Council transformed its ITSM with Alemba Service Manager, overcoming challenges and achieving benefits.
Worcestershire County Council improved IT service delivery with Alemba’s ITSM tool, boosting efficiency & satisfaction.
Learn how ITSM tools enhance critical service delivery in emergency services through faster, more reliable IT support.
Discover how local authorities use ITSM tools to reduce costs without sacrificing service quality.
Alemba Service Manager is now available on G-Cloud 13, allowing public sector orgs to procure our ITSM solution.
Thirteen Housing used Alemba’s ITSM software to meet ISO standards and earn accreditation.
Liverpool City Council used Alemba’s ITSM tools to cut service desk calls by 30% and streamline support with automation.
A NSW government agency cut account setup from 2 days to 30 minutes using Alemba’s ITSM automation.
Dumfries & Galloway Council chose Alemba’s ITSM software for a cost-effective, future-proof service management solution.