Get a quick overview of Alemba Service Manager's interface, drag-and-drop workflow builder, and advanced reporting capabilities in under a minute.
“It is all done automatically with no need for human interaction – and it all happens very quickly”
Andy Sullivan
Manager of Systems Operations at Kroger Technology
“We could see that ASM had the potential to do most, if not all, of our immediate and future needs and were confident that Alemba could help us on this maturing journey.”
David Rimmer
Head of ICT, Service Delivery at Barts Health
"[The] project went very well – quick software configuration against a straightforward specification documentation... Alemba were able to provide careful guidance in both technical and non-technical speak, to various stakeholders.”
Rob Wyn Jones
Cardiff University
Challenge: Rising ticket escalations
Result: CSAT increased by 11%, escalations reduced by 82%
Challenge: Manual, time-consuming workflows
Result: 80% of key ITSM processes automated within 3 weeks
Challenge: Workflow inefficiencies
Result: Fully automated service operations, no-code configuration