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See Alemba Service Manager in Action

Smart, Scalable ITSM Software That Just Works - No Code Required

Automate ITSM workflows without writing a single line of code
Deliver ITIL-aligned service management with PinkVERIFY™ certification
Extend ITSM capabilities to HR, Finance, and Facilities
Choose from flexible cloud or on-premise deployments
Gain real-time visibility into service performance and SLAs

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Explore how Alemba can help you transform your service operations.

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Trusted by Enterprise IT teams Around the World

“It is all done automatically with no need for human interaction – and it all happens very quickly”

Andy Sullivan

Manager of Systems Operations at Kroger Technology

“We could see that ASM had the potential to do most, if not all, of our immediate and future needs and were confident that Alemba could help us on this maturing journey.”

David Rimmer

Head of ICT, Service Delivery at Barts Health

"[The] project went very well – quick software configuration against a straightforward specification documentation... Alemba were able to provide careful guidance in both technical and non-technical speak, to various stakeholders.”

Rob Wyn Jones

Cardiff University

Real Results. Real Customers.

Frimley Health NHS

Frimley Health NHS

Challenge: Rising ticket escalations
Result: CSAT increased by 11%, escalations reduced by 82%

Cardiff University

Cardiff University

Challenge: Manual, time-consuming workflows
Result: 80% of key ITSM processes automated within 3 weeks

Kroger Technology

Kroger Technology

Challenge: Workflow inefficiencies
Result: Fully automated service operations, no-code configuration