Alemba Service Manager is powerful, cost-effective ITSM software that helps charities improve service delivery, reduce IT overhead, and stay secure and compliant — without compromising on quality.
Partnering with us means gaining a dedicated ally in optimizing your IT service management, leveraging our deep industry expertise and the robust capabilities of Alemba Service Manager. Let us help you create a more efficient, impactful, and mission-focused charity organization.
From fundraising systems to case management platforms, Alemba’s ITSM software helps charities standardize service processes, improve ticket management, and extend service management practices across the organization.
Whether you’re operating a large national charity or a small local non-profit, Alemba provides a scalable and secure approach to IT service management that supports your mission and values.
Book a DemoExplore our Resource Hub for the latest updates, articles, and success stories showcasing how Alemba Service Manager is making a meaningful difference in the Charity industry.
Discover how ITSM software empowers charities to streamline operations, cut costs, and improve service delivery. Learn from real examples like Barnardo’s.
Discover how to enhance customer satisfaction measurement in ITSM. Learn best practices & see how Alemba’s ITSM software can optimize CSAT tracking.
London, 31/10/24 – Alemba, a leading global IT service management (ITSM) software company, is thrilled to announce that Alemba Service Manager (ASM) has been awarded a place on the UK Government's G-Cloud 14 framework. This prestigious appointment enables UK public sector organizations to procure Al...
Discover essential ITSM metrics to track service performance, improve efficiency, and drive business success. Learn how ITSM tools and software platforms can automate reporting, streamline processes, and boost service delivery. Optimize your IT service management with the right solutions.
Alemba is pleased to announce that the Alemba Service Manager IT Service Management (ITSM) software solution is now available for purchase on the Crown Commercial Service G-Cloud 13 framework under Lot 2: Cloud software (SaaS).
ITSM case study: Learn how British charity Barnardo's used top ITSM tool Alemba Service Manager to drive a 40% increase in the use of their customer portal