Alemba Service Manager provides a unique combination of cost-effectiveness and functionality to support the deployment of IT Service Management in external customer support environments.
Alemba Service Manager has a number of unique features that simplify the management of multiple customers with divergent support requirements.
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We are pleased to announce that Alemba has received an honourable mention in the Gartner Magic Quadrant for IT Service Management Tools (ITSM) 2020.
The devastating COVID-19 pandemic has forever changed the ways in which we do business and has highlighted the many benefits of remote working. During the lockdown period, Alemba has successfully managed the implementation of projects through remote-working technologies.