ASM PinkVERIFY™ certified for 9 ITIL 4 processes

Alemba is pleased to announce that Alemba Service Manager v10 has achieved PinkVERIFY ITIL v4 certification for a further 3 practices:

Service Configuration Management
IT Asset Management
Service Catalog Management.

Alemba Service Manager is now PinkVERIFY certified for 9 ITIL v4 practices:

Incident Management
Problem Management
Change Enablement
Service Request Management
Service Level Management
Knowledge Management
Service Configuration Management
IT Asset Management
Service Catalog Management.

PinkVERIFY is an internationally recognized assessment certification for IT service management software. Pink Elephant’s rigorous assessment standards guarantee that certified vendors have demonstrated a superior level of alignment with the ITIL practices.

Alemba is committed to ITIL best practice and will continue to work towards achieving PInkVERIFY certification for more ITIL v4 practices in the near future.