Alemba Unveils Alemba Discovery Powered by Lansweeper, Elevating IT Asset Management for ITSM Teams

By leveraging Lansweeper’s industry-leading asset intelligence, Alemba Discovery enables IT teams to achieve complete visibility over IT and non-IT assets, optimize service management workflows, and reduce costs associated with shadow IT, software licenses, and infrastructure sprawl.

“Understanding what you manage is crucial for IT efficiency,” said Simon Nugent, CEO of Alemba. “With Alemba Discovery, organizations gain an accurate, automated, and continuously updated view of their IT landscape - helping service desk teams reduce resolution times, minimize risk, and enhance IT service quality.”

Transforming ITSM with Smarter IT Asset Management

Alemba Discovery seamlessly integrates with Alemba Service Manager (ASM) to:

• Automate IT asset discovery across cloud, on-premises, and hybrid environments
• Ensure accurate CMDB data for service requests, incidents, and changes
• Reduce IT spend by identifying unused software licenses and optimizing M&S costs
• Strengthen change management with real-time dependency mapping and risk assessment

With both agent-based and agentless discovery, Alemba Discovery adapts to diverse IT environments, ensuring continuous, automated CMDB updates with minimal manual effort.

Bridging the Gap Between ITSM & ITAM

Organizations often struggle with incomplete, outdated asset data, leading to inefficiencies in service management and compliance risks. By integrating IT Asset Management (ITAM) with ITSM, Alemba Discovery empowers IT teams with data-driven decision-making, improved security, and operational resilience.

"This partnership between Lansweeper and Alemba brings together two best-in-class solutions to solve a critical challenge for modern IT organizations - gaining full visibility and control over complex environments," said Maarten Saeys, CPO at Lansweeper. "By unifying deep asset intelligence with powerful service management, we’re enabling businesses to drive smarter decisions, improve operational resilience, and align IT more closely with strategic goals."

Experience Alemba Discovery

Alemba Discovery is now available for Alemba Service Manager customers. For a live demo or to learn more, visit alemba.com/alemba-discovery.

About Alemba

Alemba is a global ITSM software provider dedicated to helping organizations optimize IT service delivery with powerful automation, intuitive workflows, and enterprise-grade solutions. Alemba Service Manager (ASM) is a feature-rich ITSM platform designed to meet the evolving needs of modern businesses.

For more information, visit alemba.com.

About Lansweeper

Lansweeper is a leading IT asset management software provider that helps businesses discover, manage, and protect their IT infrastructure. The Lansweeper platform delivers deep visibility into IT, IoT, and OT environments, ensuring organizations have accurate, real-time insights into their IT estate.

Learn more at lansweeper.com.

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