Alemba is pleased to announce a strategic partnership with Global Experts Services (GES), a trusted IT services and consulting company operating across the Middle East, North and West Africa.
This partnership will see GES offer and support Alemba Service Manager (ASM), Alemba’s ITIL-aligned, PinkVERIFY™ certified ITSM platform, in key emerging markets including Saudi Arabia, the UAE, Qatar, Oman, Egypt, Ghana, Nigeria, and more.
"GES brings outstanding regional knowledge, technical expertise, and a strong focus on delivering measurable business value," said Emily Taggart, General Manager of Alemba. "This partnership plays a vital role in supporting Alemba’s continued growth across high-potential regions and helps us bring powerful, flexible ITSM to even more organisations worldwide."
GES has built a strong reputation across the EMEA region for delivering tailored enterprise IT solutions, with a focus on digital transformation, service management, and infrastructure optimisation.
“We’re proud to partner with Alemba and add their enterprise-grade ITSM platform to our portfolio,” said Mr. Amin AlSharif, CEO at GES. “Alemba Service Manager aligns perfectly with the needs of our clients who are seeking efficient, cost-effective service management tools that can be quickly adapted to their environments.”
Together, Alemba and GES will empower organisations across the region to modernise their IT operations, automate key workflows, and maximise the value of their technology investments.
Alemba is a global provider of enterprise-grade IT Service Management software. With over 25 years of experience, Alemba delivers powerful and user-friendly solutions that help organisations automate service delivery and drive digital transformation. Alemba Service Manager is PinkVERIFY™ certified for 19 ITIL processes.
GES is a leading technology consulting and IT services provider delivering high-value solutions to clients across the Middle East and Africa. GES specialises in ITSM, infrastructure services, and enterprise IT consulting, helping clients drive performance, efficiency, and growth.
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