Alemba Service Manager ITSM Solution Awarded G-Cloud 14 Framework Appointment

London, 31/10/24 – Alemba, a leading global IT service management (ITSM) software company, is thrilled to announce that Alemba Service Manager (ASM) has been awarded a place on the UK Government's G-Cloud 14 framework. This prestigious appointment enables UK public sector organizations to procure Alemba Service Manager with ease and confidence, streamlining the procurement process for innovative ITSM solutions.

The G-Cloud framework, administered by the Crown Commercial Service (CCS), is a key initiative aimed at facilitating public sector access to proven cloud-based technology. With its comprehensive range of ITSM features, including powerful automation, advanced reporting, and flexibility for specific organizational needs, Alemba Service Manager has been recognized as a trusted solution for public sector IT teams looking to improve service efficiency, compliance, and user satisfaction.

Seamless ITSM for the Public Sector

With a deep understanding of public sector IT requirements, Alemba Service Manager offers tools tailored to the unique needs of government and healthcare organizations. It helps public sector teams automate repetitive tasks, monitor compliance, and enhance the end-user experience, while also delivering the highest standards of security and data integrity.

"Being part of G-Cloud 14 is a significant achievement for Alemba and reinforces our commitment to providing public sector organizations with a robust, user-friendly ITSM solution," said Simon Nugent, CEO at Alemba. "We’re proud to support essential public sector IT services with a solution that addresses their distinct requirements and enhances their ability to deliver reliable and efficient services."

A Strong Foundation for Growth and Innovation

Public sector clients benefit from the flexibility and innovation within Alemba Service Manager, making it a powerful tool in an era where digital transformation is crucial. Alemba’s inclusion in the G-Cloud 14 framework is a testament to the quality, security, and effectiveness of its solutions and its dedication to helping public sector organizations achieve their digital goals.

Simplified Procurement and Enhanced Security & Compliance

Alemba Service Manager’s inclusion in G-Cloud 14 simplifies and expedites the procurement process for public sector organizations, making it faster and easier to access our ITSM solutions. In addition, G-Cloud 14 framework’s strict security standards ensure robust protection of sensitive data, aligning with public sector compliance requirements.

About Alemba

Alemba is a specialist provider of ITSM solutions, offering robust and flexible tools to support IT service management in sectors including healthcare, local government, utilities, and banking. With a strong focus on customer service and industry compliance, Alemba empowers organizations to streamline their IT processes and deliver exceptional service experiences.

For more information, please visit https://alemba.com or contact [email protected].

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