Delivering successful Alemba Service Manager projects across every region.
Alemba partners with a global network of trusted implementation specialists who deliver expert consultancy, seamless project delivery, and ongoing support for Alemba Service Manager (ASM).
Our partners bring extensive experience in IT Service Management (ITSM), Enterprise Service Management (ESM), and digital transformation — ensuring every customer achieves a successful implementation and long-term value from their service management investment.
Based in Bangkok, BusiSoft provides IT service management, digital transformation, and enterprise integration solutions across Thailand and Southeast Asia. As an Alemba Implementation Partner, BusiSoft works closely with customers to deploy Alemba Service Manager and align IT services with business goals for measurable operational improvement.
CDS (Centro de Desenvolvimento de Sistemas) is Alemba’s implementation partner for Brazil and Latin America, delivering IT service management expertise and implementation services to enterprise and public-sector organisations. CDS supports customers in achieving service excellence through local delivery, technical expertise, and a deep understanding of regional market needs.
Global Enterprise Solutions (GES) is Alemba’s implementation partner for the Middle East and Africa, delivering Alemba Service Manager projects across a range of enterprise and public-sector organisations. With deep regional experience and expertise in ITSM, ESM, and digital transformation, GES supports customers in achieving service excellence through robust implementation and ongoing consultancy.
Headquartered in Sydney, Lida Solutions is Alemba’s implementation partner for Australia and the wider Asia-Pacific region. Lida delivers high-quality service management consultancy, system integration, and implementation services, helping customers modernise their ITSM environments and achieve measurable service improvement.
Based in Kazakhstan, Nano Tech Prom provides ITSM consultancy and implementation services across Central Asia. As an Alemba Implementation Partner, they deliver local expertise in IT service management, infrastructure automation, and digital transformation to regional customers.
Test Triangle is a technology services company based in Dublin, Ireland, specialising in IT service management, software testing, and digital transformation. As an Alemba Implementation Partner, Test Triangle delivers Alemba Service Manager implementations and support services across Ireland and India, helping customers modernise and optimise their IT operations.
Join Alemba’s growing global network of implementation specialists and help organisations deliver smarter service management solutions. As a partner, you’ll gain access to training, marketing support, and joint go-to-market opportunities designed to accelerate growth and customer success.
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30 Jan 2025
IT Service Management (ITSM) tools are vital in today's rapidly evolving technological landscape. Businesses rely heavily on their IT infrastructure to drive operations, deliver services, and maintain a competitive edge. A well-configured ITSM tool plays a critical role in ensuring the effective and efficient delivery of IT services to meet business needs and align with organisational goals.
05 Dec 2024
Choosing the right IT Service Management (ITSM) solution is essential for any business that wants to improve its service delivery and operational efficiency. With the right ITSM software, you can streamline processes, reduce costs, and improve customer service.
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