Alemba Service Manager v10 now a PinkVERIFY™ Certified ITIL 4 Toolset

Alemba is pleased to announce that Alemba Service Manager v10 has joined the ranks of PinkVERIFY™ Certified ITIL 4 Toolsets.

Alemba Service Manager is now PinkVERIFY™ Certified for 6 ITIL v4 practices:

• Incident Management
• Problem Management
• Change Enablement
• Service Request Management
• Service Level Management
• Knowledge Management

PinkVERIFY™ is recognized as the assessment certification to achieve for IT service management software and demonstrates Alemba’s commitment to ITIL^® best practices.

“This certification underlines the depth and power of Alemba Service Manager in supporting organisations to gain the benefits of good process deployment”

Laurence Scott-Mackay, Alemba Strategic Accounts Director.

Alemba will continue to work with Pink Elephant to achieve certification for more ITIL v4 practices in 2021.