The aim of Change and Release management is to minimize disruption to your business.
The processes ensure that standard steps are used for the planning, approval, execution and control of modifications to an operating environment and facilitate the introduction of software and hardware releases into managed IT environments.
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IT Service Management (ITSM) tools are vital in today's rapidly evolving technological landscape. Businesses rely heavily on their IT infrastructure to drive operations, deliver services, and maintain a competitive edge. A well-configured ITSM tool plays a critical role in ensuring the effective and efficient delivery of IT services to meet business needs and align with organisational goals.
Alemba is pleased to announce that our ITSM tool Alemba Service Manager has been certified for an additional three PinkVERIFY ITSM processes: