Education

Empowering the Education Sector with Tailored IT Service Management.

At Alemba, we recognise that educational institutions ranging from higher education establishments and universities to qualification boards, require robust IT service management (ITSM) software. The sector relies heavily on a broad spectrum of IT services, from student information systems and e-learning platforms to administrative software and research databases.

Our company is dedicated to addressing the specific needs of the education sector, ensuring that their IT service desk infrastructure supports their mission of delivering high-quality education and efficient administration.

We have years of experience in managing the unique IT needs of our customers in the education sector. Alemba Service Manager is trusted by many Education institutions, such as Cardiff University, the University of Brighton and AQA to deliver a world-class IT Service Management solution.

Why Alemba Service Manager?

Here's how Alemba Service Manager supports educational institutions, combining our industry experience with powerful functionality:

Governance and Compliance: ASM ensures adherence to regulations with systematic handling of audits, risk assessments, and policy compliance.
Scalability and Flexibility: ASM adapts easily to evolving needs with features like the GUI-driven field builder, screen designer, rule builder, and workflow engine, eliminating costly development.
Seamless Integration: ASM integrates smoothly with existing systems, ensuring efficient and uninterrupted operations.
Cost-Effective: ASM’s low Total Cost of Ownership (TCO) leverages workflow automation and GUI-driven form design for significant long-term cost savings.

Partnering with us means optimizing your IT service management with the robust capabilities of ASM and our deep industry expertise. Let us help you create a more connected, efficient, and secure educational environment.

Resource Hub: Education ITSM

Explore our Resource Hub for the latest updates, articles, and success stories showcasing how Alemba Service Manager is making a difference in the Education industry.