Increasingly IT departments and service providers are being measured not just on the responsiveness of their Service Desks, but by the amount of time that key business services are available to its users.
Alemba Service Manager allows you to accurately track availability in a very powerful, yet easy-to-use way.
Established in 1883, The Kroger Co. is one of the largest general retailers in the United States.
Liverpool City Council is the governing body for the city of Liverpool in Merseyside, England. It consists of 90 councillors, three for each of the city's 30 wards.
22 Jul 2024
The end-of-life announcement for Cherwell Service Management presents significant business implications for organizations currently relying on the Cherwell ITSM tool to administer the delivery of IT Service Management processes.
04 Mar 2024
Alemba’s recent webinar on Emerging Trends in ITSM provided valuable insights into key industry developments.