All ITSM processes touch against Configuration Management. Understanding and documenting your technical resources and their inter-relationships is crucial to providing stable IT services.
When following Change or Release Management Processes you need to have a clear understanding of the potential impacts that changes can have before they are made. Alemba Service Manager maintains information about each Configuration Item (CI) and its relationship with other CIs and services within the Configuration Management Database (CMDB).
Established in 1883, The Kroger Co. is one of the largest general retailers in the United States.
Liverpool City Council is the governing body for the city of Liverpool in Merseyside, England. It consists of 90 councillors, three for each of the city's 30 wards.
Alemba is pleased to announce that we have been approved as a supplier on the Crown Commercial Service G-Cloud 13 framework for Lot 2: Cloud Software (SaaS).