Configuration Management

Alemba Service Manager provides:

• a graphical representation of relationships and dependencies between IT services and assets within an enterprise.
• quick identification of the potential cause of issues through automated root cause analysis.
• the ability to simulate outage scenarios to identify single points of failure as well as the assets and stakeholders that will be impacted by an outage.
• control of CMDB updates through the Change and Release Management processes.
• the ability to specify who can view and update CMDB items and change periods when updates are allowed.
• version control of a CI throughout its lifecycle and the ability to roll-back to a prior version if necessary.