Federated Configuration Management Database (CMDB) populates your CMDB through automated discovery from third party tools.
The information held in existing third party asset discovery and management tools is consolidated to provide a comprehensive view of all infrastructure components (including applications, servers, networks, and storage), and the dependencies between them.
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Alemba Service Manager v10, Alemba’s IT Service Management (ITSM) software solution, has achieved PinkVERIFY certification for a further three ITIL 4 practices:
Choosing the right IT Service Management (ITSM) solution is essential for any business that wants to improve its service delivery and operational efficiency. With the right ITSM software, you can streamline processes, reduce costs, and improve customer service.