Demo Contact

Federated CMDB

Federated Configuration Management Database (CMDB) populates your CMDB through automated discovery from third party tools.

The information held in existing third party asset discovery and management tools is consolidated to provide a comprehensive view of all infrastructure components (including applications, servers, networks, and storage), and the dependencies between them.

Business benefits

  • Improved financial planning through clear identification of all assets
  • Enhanced Release Management due to visibility of software changes
  • Guaranteed compliance with legal and contractual obligation

Alemba Service Manager provides:

  • snap-in connector architecture with out-of-the-box connectors for both VMware and third party technologies.
  • federation of resources and linkages from existing data stores, without the need to replicate all data.
  • reconciliation of resources (i.e. matching and removal of duplicates) discovered from multiple sources.
  • automated and regulated application of updates.

Kroger

 

Established in 1883, The Kroger Co. is one of the largest general retailers in the United States.

Read the case study

Liverpool City Council

 

Liverpool City Council is the governing body for the city of Liverpool in Merseyside, England. It consists of 90 councillors, three for each of the city's 30 wards.

Read the case study

What is an ITSM Tool?

30 Jan 2025

IT Service Management (ITSM) tools are vital in today's rapidly evolving technological landscape. Businesses rely heavily on their IT infrastructure to drive operations, deliver services, and maintain a competitive edge. A well-configured ITSM tool plays a critical role in ensuring the effective and efficient delivery of IT services to meet business needs and align with organisational goals.

Read the article

Choosing the Right ITSM Solution

05 Dec 2024

Choosing the right IT Service Management (ITSM) solution is essential for any business that wants to improve its service delivery and operational efficiency. With the right ITSM software, you can streamline processes, reduce costs, and improve customer service.

Read the article