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Essential 2015 Holiday Reading List for ITSM Professionals

Elzette Wilkindon • 18 Dec 2015

The Festive Season is around the corner, and it’s the perfect time to catch up on your reading.

Have a look at our list of must-reads for IT and Service Management professionals. How many are on your to-read list?

Tools of the trade


Scrum: The Art of Doing Twice the Work in Half the Time by Jeff Sutherland

Jeff Sutherland, the father of Scrum, draws on his experience as West Point-educated fighter pilot, technology expert and student of Aikido to show how the Scrum project management method can help you produce higher quality work at an increased pace.


The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win by Gene Kim, Kevin Behr and George Spafford

Now firmly established as a must-read for business and IT executives, this business novel tells the story of Bill, an IT Manager at the fictitious company Parts Unlimited. The hapless Bill has only 90 days to fix the hot mess that is the Project Phoenix, his company’s latest IT initiative.

Helped along the way by a mysterious prospective Board Member, Bill (and the reader along with him) learns the importance of establishing a collaborative relationship between IT and business.

See also The Visible Ops Handbook: Implementing ITIL in 4 practical and Auditable Steps by the same authors.

Industry Icons


The Innovators: How a Group of Hackers, Geniuses, and Geeks Created the Digital Revolution by Walter Isaacson

Following on the success of his bestselling biography of Steve Jobs, Walter Isaacson’s The Innovators explores the key innovations that led to the current Digital Revolution and the visionaries who made it all possible.



The Wolf in CIO's Clothing by Tina Nunno

Gartner analyst Tina Nunno explores how CIOs and IT leaders can adopt the principles of Italian politician and philosopher Niccolo Machiavelli as a leadership strategy.

Just for Fun


Fallout 4 Vault Dweller's Survival Guide Collector's Edition: Prima Official Game Guide by David Hodgson and Nick von Esmarch

Planning a staycation with your Xbox? Here’s just the thing to survive in a post-apocalyptic world.

Top picks from the Alemba team

Zen and the Art of Motorcycle Maintenance: An Inquiry into Values— Robert M. Pirsig (Recommended by Simon Nugent, CEO)

The Lean Startup: How Constant Innovation Creates Radically Successful Businesses—Eric Riles (Recommended by Ben Moss, VP Professional Services)

Six Thinking Hats—Edward de Bono (Recommended by Ben Moss, VP Professional Services)

Lateral Thinking: A textbook of Creativity—Edward de Bono (Recommended by Ben Moss, VP Professional Services)

Legacy—James Kerr (Recommended by Ben Moss, VP Professional Services)

Essentialism:The Disciplined Pursuit of Less—Greg McKeown (Recommended by Simon Nugent, CEO and Tom Bailey, VP of Product Management)