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Alemba serves a community of enthusiastic customers from around the world. Our rapidly-growing customer base operates across a wide range of sectors.

We listen carefully to our customers – not only through day-to-day operational activities, but also through special product focus groups and the Alemba Customer Council. Alemba customers are invited to attend our annual User Group in their region (UK, US or Australia). Alemba’s User Group Conference is an opportunity to network with the Alemba team and like-minded companies, receive company and product updates, and attend product demonstrations and customer case study presentations.

Portsmouth City Council
NHS Counter Fraud Authority
Games Workshop
PPG Industries
Wilfred Laurier University
APS Bank
Philips Lifeline
Liverpool City Council
Worcestershire City Council
Swansea Council
APS Bank

See how Alemba Service Manager makes employee on-boarding and management easy for APS Bank.

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Don’t just take our word for it.

Read our customer success stories to learn more about the many business benefits provided by Alemba Service Manager.



Barnardo’s is a British charity that works to protect, nurture and provide opportunities for the most vulnerable children and young people. It works directly with 240,000 children, young people and families every year and runs more than 960 vital services across the UK.

Cardiff University


Founded in 1883 Cardiff University boasts 6000 staff members and 28 000 students across two main campuses, three colleges and 27 schools.

Dumfries and Galloway


Dumfries and Galloway Council is the third largest in Scotland and serves a population of almost 150,000 people. The Council’s IT team consists of 75 members, three of which are dedicated help desk technicians that support 3,000 corporate users, 3,000 school network users and 4,500 devices in offices and remote locations.

New South Wales


For a newly-trimmed Service Desk department, coping with over 200 analysts across 16 divisions as diverse as payroll and motor vehicles was a big ask. That was, until they used Alemba Service Manager + vRealize Orchestrator to automate their Active Directory updates.

Liverpool City Council


Liverpool City Council is the governing body for the city of Liverpool in Merseyside, England. It consists of 90 councillors, three for each of the city's 30 wards.



Established in 1883, The Kroger Co. is one of the largest general retailers in the United States.

Thirteen Housing


With Alemba Service Manager, the Thirteen Housing IT team was now able to visually show the automated process, from the initial email through to the creation of requests, the completion of tasks and the final outcome of granting or revoking access to equipment such as company laptops.

Barts Health NHS Trust


Barts Health NHS Trust launched a long-term project with the goal of developing the maturity of its IT processes and significantly evolved their use of Alemba Service Manager to meet this objective.