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Service Desk Software. Support. Experience.

The Alemba difference.

Alemba develops vFire, an IT Service Management application that combines the very latest advances in design philosophy with the power of an enterprise-grade ITSM engine.

Founded on principles of happiness, innovation, results and education, the vFire application is at the forefront of a new wave of software that promotes strong user engagement via gamification, social integration and mobile and touch technologies.

The Alemba team have been working for over 20 years in the ITSM industry and bring this depth of experience to the vFire application.

With a strong consultancy background and unrivalled expertise in the VMware Service Manager application suite, Alemba is ideally positioned to deliver a successful, end-to-end ITSM project within your organisation.

Success Story

  • Implementing an HR System into an ITSM Tool

    "[The] project went very well – quick software configuration against a straightforward specification documentation... Alemba were able to provide careful guidance in both technical and non-technical speak, to various stakeholders."

    Rob Wyn Jones, Cardiff University

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