Alemba - FUSION 2015 - Interview with co-hosts HDI and itSMF USA

FUSION 2015 - Interview with co-hosts HDI and itSMF USA

Elzette Wilkinson • 26 Oct 2015

FUSION 2015 kicks off on 1 November 2015 at the Hyatt Regency in New Orleans. Jointly hosted by Service Management leaders itSMF USA and HDI, FUSION 15 is the place to be to debate the latest Service Management topics and gain expert insights into industry best practice and tools.

Alemba caught up with the HDI and itSMF USA teams to find out more about the history of this iconic event.

The FUSION Conference and Expo has a long-standing reputation as one of the world’s premier Service Management events. Tell us a bit about the history of FUSION. When was the conference launched?

The first FUSION Conference was in 2007; however the first itSMF USA Conference and Expo was in 2001. HDI and itSMF partnered together on a revamped FUSION starting in 2011.

What was the goal in founding this event?

To become a prominent player in the on-going development and promotion of IT Service Management (ITSM) best practices, standards and qualifications in the United States.

Where did the first FUSION take place and how many people attended?

The 2001 Conference had 600 attendees and was in Long Beach, CA. The 2011 FUSION Conference had approximately 830 attendees and took place at the Gaylord National Hotel and Convention Center in Washington, D.C.

When did HDI join and how did that come about?

The first year HDI and itSMF USA partnered together was in 2011. The conference took place at the Gaylord National Hotel in Washington, D.C. The partnership was formed because both HDI and itSMF had a service management conference at the same time in the fall. The partnership allowed both attendees and vendors to attend one conference rather than trying to decide which conference to attend. A win-win for the attendees and the vendors. We kept the FUSION name as it seemed fitting with the itSMF USA and HDI partnership.

How has the event grown over the years?

Conference attendance has grown to over 1,600 attendees in 2015.

Where will FUSION 16 take place? Is there a theme?

FUSION 16 will take place from November 1st –November 4th, 2016 at the MGM Grand in Las Vegas, NV. The theme is currently being determined.

**Alemba will be attending FUSION 15. Visit us at booth #612 for a vFire demonstration and you could win an Apple Watch.

For more information about FUSION 15, visit the conference website here**